Senior Engineer, Customer Quality Engineering

Senior Engineer, Customer Quality Engineering

Entegris is currently seeking an onsite Senior Engineer, Quality Engineering to join our Technical, Quality Engineering family at our San Luis Obispo, California location. As a Senior Customer Quality Engineer, you will support the gas purification business within the APS Division and play a critical role across multiple semiconductor-related organizations. You will work in a highly dynamic, cross-functional environment, collaborating closely with customers, internal Entegris teams, and supplier partners.

This role carries high visibility and impact, requiring strong communication and presentation skills, a calm and assertive presence, and the ability to effectively manage multiple, frequently changing priorities.

Lead cross-functional teams to fix engineering & business problems utilizing 8D problem solving methodology and implement robust corrective/preventive actions (CAPAs)

Champion escalation management efforts, coordinating between stakeholders and applying project management techniques to align company capabilities with customer requirements

Develop and maintain quality dashboards/reports and non-conformance tracking systems

Be responsible for supporting customer-facing activities like quality reviews, audits, scorecard reviews and ensuring stable product performance through effective customer engagement

Be a data-driven, hands-on engineer performing trend analysis of defects that enhance our risk-based thinking culture

Support NPI readiness reviews for quality requirements like Control plans, V&Qs and design / process / change FMEAs

Support plan initiatives related to audits, safety & continuous improvements, process control systems, metrology/instrumentation, and change management activities especially PCN reporting and approvals

Demonstrates willingness to complete miscellaneous tasks as assigned in support of the larger organization and site production goals

Be a leader in directing and advancing the Entegris Way quality mindset in accordance with defined policies and procedures and influence without direct authority

Demonstrate excellence in planning, execution, discipline, learning, leadership, and teamwork (exemplify Entegris PACE values)

Ability to travel as needed to support training, global operations and customer engagements

Bachelor of Science Degree in Mechanical or Electronic Engineering, Semiconductor Engineering, or a related technical field

4-6 years of professional work experience in a related engineering discipline ideally in Quality Assurance Engineering

Proven, in-depth experience applying root cause analysis techniques and driving effective CAPA implementation through verification

Experience with quality tools, methodologies and standards (e.g., FMEA, Control Plans, Lean Six Sigma, ISO standards etc.) and statistical quality control (SQC) tools/methods

Understanding of quality systems, product lifecycle management, and manufacturing processes

Competent Microsoft Office, ERP systems skills (SAP strongly desired) and at least familiarity with data visualization skills (Power BI strongly desired)

Excellent analytical, organizational and verbal & written communication skills

Six Sigma Green Belt or equivalent

Highly self-motivated and proficient in speaking, reading, writing and/or understanding English

Master's degree in Engineering, Quality Management, or a related technical field

Certification(s) such as ASQ CQE / CSSBB / CQIA

Semiconductor industry work experience in areas of quality, process, equipment or materials

Proven work experience in customer-facing quality roles and/or successfully leading customer quality related initiatives

Lead. Inspire. Innovate. Define Your Future.

Not everyone who works for a global company shares the same background, experiences and perspectives. We leverage the differences of our employees to bring new ideas to the table. Every employee throughout the company is encouraged to share input on projects and initiatives. Our decision-making process is truly a collaborative effort as we realize there are leaders at every level of the organization.

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