Child Support Specialist II​/III - Lateral Transfer

Salary : $57,033.60 - $80,080.00 Annually
Location : San Luis Obispo, CA
Job Type: Permanent - Hourly
Job Number: 0825KS-009622-01
Department: Child Support Services
Division: Child Support Services Administration
Opening Date: 08/13/2025
Closing Date: Continuous

About the Position

The anticipated salary range for hire is $57,033.60 - $69,180.80 annually. The top of the range for salary advancement is $80,080.00.

The County of San Luis Obispo Department of Child Support Services (DCSS) is offering an exciting opportunity to experienced candidates who are currently working in a Public Sector Child Support setting to join our dynamic team on the beautiful Central Coast. Three traits that are keys to success in our organization and we look in all candidates are:

• Humble - staff that is gracious, supportive, genuine, accountable, and receptive.
• Hungry - staff that is driven, eager, dedicated, motivated, and determined.
• Smart - staff that is observant, possess common sense, are intuitive, have emotional intelligence and who are adaptive.

* The Ideal Team Player by Patrick Lencioni

If you feel you possess all three traits and are looking to live and work in our amazing community, we encourage you to apply.

DCSS primarily assists the public with establishing and enforcing child support orders. When a case is opened with DCSS, we locate parents who are obligated to pay support, establish parentage, and obtain child support and health insurance orders. DCSS is committed to providing timely and professional services, enhancing the well-being of children and families, and helping them remain self-sufficient.

Typical Tasks and Representative Duties
(Not in order of importance)

• Manages a general child support caseload in accordance with state and federal compliance criteria and department policy and performance measures.
• Reviews child support caseload to determine appropriate course of action.
• Generates appropriate legal documents and initiates legal proceedings in compliance with state and federal mandates related to child, spousal and medical support.
• Assists local Child Support Agency attorneys by interviewing case participants, locating non-custodial parents and custodial parties, and obtaining documentary evidence.
• Applies appropriate action in compliance with federal laws, California laws, and the laws of other states and nations.
• Explains child support procedures to case participants and other agencies.
• Calendars matters for court and prepares subpoenas for witnesses and documentary evidence.
• Coordinates genetic testing to resolve questions of paternity.
• Appears in court to testify in civil and criminal cases.
• Accesses computer-based information systems daily to monitor and maintain case management and payment records; inputs and/or updates data to maintain current records and ensures appropriate record keeping for audits.
• Applies legal actions as directed by the court, to establish and enforce child and medical support, uses the Disso-Master computer program and applies the Uniform State Child Support Guidelines pursuant to Family Code 4055 to calculate child support.
• Accesses and utilizes information from the Department of Social Services and a variety of computer-based systems for information; analyzes government records and reports; exchanges information with courts and/or agencies in other jurisdictions as required and allowed by state and federal mandates.
• Identifies and refers participants to available county and community services.
• Appropriately applies interpretation of law to all child support cases as instructed by the Child Support Attorney.
• Performs related duties as required.
• Bilingual preferred.

Job Perks:

• Offices in Downtown SLO
• Up to 4 Weeks of Vacation (DOE)
• Generous Benefits Package -!
• Other Incentives/Benefits -!

for a complete job description for Child Support Specialist II.
for a complete job description for Child Support Specialist III.

For more information regarding the Department of Child Support Services, please visit our website at Child Support Services - County of San Luis Obispo.

Note:
This recruitment may be used to fill future permanent, substitute, limited term, and temporary positions, both full-time and part-time throughout the County.

The Ideal Candidate

Education and Experience
A combination of education, training, and experience resulting in the required knowledge, skills, and abilities. An example of qualifying education and experience includes:

Child Support Specialist II:
Either A:
Two years of experience as a Child Support Specialist I or an equivalent position;
Or B:
Graduation from an accredited four-year college or university with a degree in Public Administration, Business Administration, Social Science or a closely related field, and 1 year of experience involving interviewing or counseling.

Child Support Specialist III:
Two years of experience as a Child Support Specialist II or an equivalent position.

Licenses and Certificates
Certain positions within this classification may require driving. When driving is an…