Customer Service Representative, Parking and Commuter Services

Job Overview

Under general supervision, this position is responsible for providing optimum customer service and lead direction to student assistants at the Parking and Commuter Services (PACS) Administration service center. This position is responsible for cash handling, processing payments for parking permits, parking citations/penalties, transportation programs entering data into a financial system; balancing and reconciling cash drawers and deposits on a daily basis.

Customer Service Representative (Administrative Support Assistant II)

This is a full-time, non-exempt position, which will lead toward permanent status following the successful completion of a probationary period.

Anticipated Hiring Salary Range: $3,565 - $3,936 per month (step 1 - step
6)

CSU Classification Salary Range: $3,565 - $5,092 per month

Salary is commensurate with the background and experience of the individual selected.

This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 15 paid holidays are offered each year; 14 scheduled on specific days and a Personal Holiday that may be taken any time during the year.

This position is required to work in person on campus.

California State University San Marcos is an Equal Opportunity Employer. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status.