Customer Service Representative, Parking and Commuter Services
Listed on 2026-09-12
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Customer Service/HelpDesk
Office Administrator/ Coordinator, Customer Service Rep, Clerical -
Administrative/Clerical
Office Administrator/ Coordinator, Clerical
Customer Service Representative, Parking and Commuter Services
Job no: 552499
Work type: Staff
Location: San Marcos
Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services, Administrative, Probationary, Full Time, On‑site
Position Description
Under general supervision, this position is responsible for providing optimum customer service and lead direction to student assistants at the Parking and Commuter Services (PACS) Administration service center. Responsibilities include cash handling, processing payments for parking permits, parking citations/penalties, transportation programs; entering data into a financial system; and balancing and reconciling cash drawers and deposits on a daily basis.
Position SummaryThis is a full‑time, non‑exempt position and will lead toward permanent status following the successful completion of a probationary period.
Pay, Benefits, and Work ScheduleAnticipated Hiring Salary Range: $3,565 - $3,936 per month (step 1 – step
6)
CSU Classification Salary Range: $3,565 - $5,092 per month
Salary is commensurate with the background and experience of the selected individual.
Eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. 15 paid holidays are offered each year; 14 scheduled on specific days and a Personal Holiday that may be taken at any time during the year.
Position requires working in person on campus.
Application ProcessThis position is open until filled. Please submit application, cover letter, and resume by 11:59 pm on June 11, 2026. Application requires answers to supplemental questions.
California State University San Marcos is an Equal Opportunity Employer. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status.
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