Intake Academic Advisor, Office of Academic Advising

Job Overview

Under general supervision of the Director of Academic Advising, the Intake Academic Advisor performs professional-level academic advising and student services to undergraduate students in a centralized advising environment. The incumbent provides front-line intake advising services while exercising independent and professional judgement to assess and respond to complex student needs.

This position advises undergraduate students regarding general education, university, and graduation requirements; interprets and applies academic policies and procedures; delivers high-touch student service in a high-traffic environment. The role supports new and continuing students through intake, orientation, and enrollment-related services, and makes appropriate referrals and academic interventions as needed.

The incumbent receives day-to-day operational guidance and functional direction from the Assistant Director of Academic Advising Operations, provides lead direction and training support to student Peer Advisors, and collaborates with campus partners to ensure consistent, accurate advising services.

Intake Academic Advisor (Student Services Professional II) – two full-time, exempt positions. Successful completion of the probationary period leads toward permanent status.

• Provide intake academic advising and support to undergraduate students on general education, university, and graduation requirements.
• Interpret and apply academic policies and procedures accurately.
• Deliver high-touch student services in a high-traffic environment.
• Support new and continuing students through intake, orientation, and enrollment-related services.
• Make appropriate referrals and academic interventions as needed.
• Collaborate with campus partners and ensure consistent advising services.
• Provide training and lead direction to student Peer Advisors.

Anticipated monthly salary: $5,083. Salary range: $5,083 – $7,228 per month. Salary is commensurate with background and experience.

Eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. Offered 15 paid holidays, 14 scheduled on specific days and a personal holiday that may be taken at any time during the year.

Following a conditional offer of employment, satisfactory completion of a background check (including criminal records check) is required prior to beginning employment. Any offer of employment may be rescinded if the background check reveals disqualifying information or if it is discovered that the candidate knowingly withheld or falsified information.

Applicants requiring accommodations during the application or testing process due to a disability recognized under the Americans with Disabilities Act (ADA) or California Fair Employment and Housing Act (FEHA) should notify the Office of Human Resources at .

California State University San Marcos is an Equal Opportunity Employer. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status.