Oracle Cloud Applications Manager

The Oracle Cloud Applications Manager owns the health, security, and technical delivery of Hunter's Oracle Cloud platforms — Financials, Supply Chain, Warehouse and Transportation Management, and Customer Experience. This role sets technical direction for the platform roadmap, holds a seat on the Architecture Review Board, and is the accountable owner of the Oracle release lifecycle, from adoption decision through production deployment.

It combines people leadership with hands-on technical ownership across team and partner delivery, application architecture, release management, and application controls and audit readiness — leading a team of engineers, analysts, and specialists across San Marcos CA and Tijuana Mexico, and directing the day-to-day work of Hunter's Oracle managed service partner.

• Leads the Oracle platform team across HQ and Mexico locations, including work assignment, performance management, coaching, and capability development; is responsible for hiring, training, performance management, and other people leadership activities.
• Directs day-to-­day operational execution of the Oracle managed service partner: work direction, ticket prioritization, release calendar commitments, and Tier 3 escalation.
• Owns Tier 2 technical support outcomes for Oracle platforms, including triage quality, on-call coverage, and resolution performance against published service levels.
• Serves as incident commander for Oracle application platform incidents and ensures post-incident reviews are completed within five business days for Severity 1 and 2 events.
• Owns Oracle application-domain architecture, including platform roadmap, extension and configuration patterns, and integration design, authored within enterprise standards and ratified through the Architecture Review Board.
• Represents Oracle platforms at the Architecture Review Board and prepares submission packages for initiatives meeting ARB entry criteria.
• Applies a standardize-first principle: evaluates customization and aPaaS extension requests against configuration alternatives, and documents the business justification and long-term support cost for any approved exception.
• Owns the end-to-end Oracle release lifecycle as a single accountable function, from Product Manager adoption decision through build, test, Change Approval Board approval, and production deployment.
• Manages the Oracle vendor release calendar, ensuring regression coverage and qualification of vendor-executed pretesting are complete before CAB submission.
• Manages change success and rollback performance across Oracle platform deployments.
• Owns application-layer controls for Oracle platforms, including user access, segregation of duties, and change control, operating within the identity and access policy set by Security Operations.
• Owns Oracle application security and cloud console configuration as a delegated accountability, assigning execution to engineering and managed service resources while retaining approval authority for role, privilege, and environment changes.
• Produces control evidence and audit responses for Oracle platforms in coordination with Security Operations (GRC), Internal Audit, and external certification bodies.
• Partners with Product Managers and Business Process Owners on demand shaping, backlog feasibility, effort estimation, and service level commitments.
• Supports cost-to-serve reporting for Oracle platform services and contributes to annual planning, capability assessment, and succession identification for critical technical roles.

• Bachelor's degree in Information Systems, Computer Science, Engineering, Business, or a related field, or a combination of education and relevant work experience.