Senior Clinical Informaticist; Hybrid) at TrueCare San Marcos, CA

True Care is a trusted healthcare provider serving San Diego and Riverside Counties, offering compassionate and comprehensive care to underserved communities. We are committed to making healthcare accessible to everyone, regardless of income or insurance status. With a focus on culturally sensitive, affordable services, True Care aims to improve the health of diverse communities. Our vision is to be the premier healthcare provider in the region, delivering exceptional patient experiences through innovative, integrated care.

The Senior Clinical Informaticist serves as a critical link between the informatics department and clinical and business partners; they are both a liaison and an advocate. The Senior CI provides expertise and support by translating clinical content into clinical applications. The Sr CI is responsible for high-level project analysis and implementation, providing technical mentorship to clinical analysts and informaticists. They provide technical oversight and experience as an experienced, certified EHR informaticist.

As a clinical content builder, they are responsible for design, build, testing and training for clinical applications implementations, optimizations, and maintenance

• Senior Clinical Informaticist serves as a liaison between clinical/business partners and the informatics department. Is a role model and resource for EHR analysts.
• Demonstrates advanced knowledge of EHR applications and third-party systems, can articulate functionality and proactively shares knowledge with customers, team members and vendors alike.
• Leads and participates in the design, build, and testing of clinical application components; offers technical expertise and mentorship to informatics department and EHR analysts.
• Leads and participates in the optimization of clinical workflow processes; identifies and recommends improvement opportunities and necessary process changes. Collaborates to develop workflow optimizations and implementations of new solutions or functionality.
• Participates and at times leads various task forces related to EHR applications
• Leads team in preparation for clinical systems upgrade/change; including release note review, user acceptance testing and communication to prepare staff/users for the upgrade/change
• Develops system
• Gathers and produces project requirements, performs high level project analysis, translates, and produces functional specifications.
• Follows innovation PMO practices to lead medium to large scale projects supporting informatics road map initiatives.
• Utilizes advanced EHR knowledge and experience, in partnership with department leadership, to drive and execute strategic initiatives in compliance with vendor agreement
• Tracks lessons learned for review, analysis, and change management
• Coordinates and provides responsive and proactive solution management and issue resolution.
• Coordinates system parameters and project designs with Internal department leaders, Clinical Directors, Operational leaders, project teams and/or vendors.
• Supports the creation and maintenance of job aids, workflow documents, videos and other materials utilized to train and support users
• Manages resources effectively to achieve identified project objectives and expected outcomes
• Promote system security, patient confidentiality, and help ensure compliance in accordance with True Care policy
• Stays current on health information technology, informatics, and federal/state regulations impacting electronic health records.
• Tracks lessons learned for analysis and review and communicates them so that the department can experience continuous process improvement.
• Support to Clinicians and Operations Clinical Applications 20. OCHIN designated – EHR Analyst test plans and oversees integrated testing efforts. Facilitates user acceptance tests of clinical application components

• Bachelor’s degree in Healthcare, Healthcare Informatics, Computer Science or related field
• EPIC Certification
• Six to Eight (6-8) years of healthcare experience directly supporting an EHR application as an analyst/informaticist
• Direct experience as an analyst/informaticist supporting an EHR Implementation and/or EHR version upgrade
• Understanding of healthcare delivery workflows and processes
• Understanding of fundamental project management methodology and demonstrated ability to serve as lead for an implementation or project
• Knowledge of different learning styles, effective teaching…