Manager, Branch Operations; Banking

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Salary: $90,000 - $135,000 per year

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Ready to step into a key leadership role at a community-focused bank where your skills will shape daily operations and customer relationships? With a mission rooted in service, integrity, and community engagement, this financial institution is dedicated to providing exceptional banking solutions through personalized service and operational excellence. The team embraces a culture of collaboration and accountability, promoting professional growth while ensuring regulatory compliance and superior customer experience.

• Take on a key leadership role with real impact on branch operations and customer experience
• Grow your career in a supportive environment focused on mentorship, training, and advancement
• Contribute to a collaborative team culture that values professionalism, compliance, and service
• Engage in community outreach while working for a stable, growth-oriented organization
• Enjoy strong work-life balance and structured development opportunities

A well-established, growth-oriented financial institution is seeking an experienced Manager of Banking Operations to oversee regional branch operations, onboarding, and deposit-related functions across multiple locations. This leadership role partners closely with senior operations leadership and plays a key role in operational excellence, compliance, team development, and risk management. This is an excellent opportunity for a seasoned banking professional who enjoys leading teams, improving processes, and ensuring regulatory and operational integrity across branch environments.

• Oversee daily operations across multiple bank branches, ensuring accuracy, efficiency, and high service standards
• Lead and support branch management teams through coaching, mentoring, and performance management
• Maintain and enhance branch procedures, ensuring compliance with internal policies and regulatory requirements
• Oversee onboarding and new account processes for consumer and business customers, including CIP/KYC compliance
• Manage branch audits, certifications, cash controls, and remediation efforts as needed
• Serve as a subject matter expert on deposit operations, fraud prevention, disputes, and risk management
• Partner with senior leadership on operational improvements, metrics reporting, and strategic initiatives
• Lead or support system implementations, enhancements, and cross-functional projects
• Act as a key point of contact for branch communications and vendor management
• Directly manage operational staff and provide oversight to branch leadership teams
• Conduct regular meetings focused on staff development, compliance, and operational performance
• Support HR-related functions including performance evaluations, disciplinary actions, and workforce planning
• Foster a collaborative, accountable, and service-driven culture across branch operations

• 10+ years of progressive banking experience, with strong exposure to branch and deposit operations
• Proven leadership experience managing teams and complex operational functions
• Strong working knowledge of banking regulations, including BSA, AML, OFAC, and CIP
• Experience with deposit products, risk management, and fraud mitigation
• Ability to manage multiple priorities, meet deadlines, and lead through change
• Excellent communication, organizational, and decision-making skills
• Proficiency with Microsoft Office tools (Excel, Word, Outlook, Teams, PowerPoint)
• Core banking system experience preferred (Fiserv/Premier a plus, not required)

Interested in hearing more? Easy Apply now by clicking the "Easy Apply" button.

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