Personal Care Attendant - Lead

Join the Team Voted Best Place to Work in North County!

Because you're looking for more than just a job - you want work/life balance and the opportunity to make a meaningful impact in the lives of North County seniors and their families.

At Gary and Mary West PACE, we support your personal and professional well-being with:

• Generous pay and a comprehensive benefits package focused on your health and wellness.
• 11 paid holidays, 13 days of PTO, and 5 days of sick time.
• A 5% employer match to our 403(b) retirement plan.
• No on-call time - because your time matters.

We invest in our team with an annual education allowance and a commitment to professional growth, helping you expand your skills and advance your career.

You’ll thrive in a supportive, mission-driven culture where collaboration feels like family. As part of our multi‑disciplinary team, your voice is heard, and your work is truly valued.

Join us and do your best work - because here, your contribution matters.

Philanthropists Gary and Mary West founded West Health with the mission of enabling seniors to successfully age in place with access to high-quality, affordable health and support services that preserve and protect their dignity, quality of life, and independence. The Gary and Mary West PACE (Program of All-inclusive Care for the Elderly), affiliated with West Health ((Use the "Apply for this Job" box below).), is a non‑profit that delivers medical, social, and behavioural services to the frail elderly to the North County of San Diego.

This PACE center is entrepreneurial in nature and focuses on innovations and bringing new processes to the traditional PACE environment.

We’re looking for passionate healthcare providers who want to be part of a team dedicated to enable seniors to live in their communities as independently as possible by providing compassionate, comprehensive health and supportive care.

Under the supervision of the Center Manager, the Personal Care Attendant (PCA) Lead serves as a working lead within the day center and provides guidance, support, and oversight to Personal Care Attendants while maintaining direct participant care responsibilities. The PCA Lead promotes a participant‑centered environment by ensuring quality care, adherence to policies and procedures, effective communication among interdisciplinary team members, and consistent implementation of daily centre operations.

The PCA Lead acts as a resource for PCA staff, assists with training and onboarding, monitors workflow, and serves as a liaison between staff and leadership while fostering a culture of teamwork, professionalism, and participant dignity.

• Serve as the primary day‑to‑day resource and lead for PCA staff within the Day Centre.
• Assist with assigning and coordinating PCA daily responsibilities and participant care needs.
• Monitor workflow to ensure participant needs are met timely and effectively.
• Provide guidance and coaching to PCA staff regarding participant care, customer service, safety practices, and workplace expectations.
• Assist with onboarding and training new PCA staff.
• Communicate staffing concerns, performance issues, and operational challenges to the Centre Manager.
• Model professional behaviour and maintain positive working relationships with all departments.
• Promote teamwork and collaboration among interdisciplinary team members.

• Participate as an active member of the interdisciplinary team in ongoing participant assessment, monitoring, and care planning. Observe, document, and report personal care services provided, as well as participants' self‑care abilities and any changes in condition.
• Provide direct personal care and hygiene assistance, including toileting, bathing/showering, oral care, grooming, dressing, and eating. Support participants in maintaining mobility through physical activity, exercise, and ambulation assistance.
• Deliver personal care services in a safe, respectful, and professional manner, consistent with PACE policies and procedures.
• Adheres to the PCA duties schedule while remaining flexible to accommodate changes related to staffing needs.
• Ensure participant safety by…