Test Lab Technician - Cold Chain

Job Purpose

Our Testing Lab Technician will perform a variety of laboratory procedures of technical nature ensuring compliance with company, customer, industry and regulatory requirements. This position supports the business and our customers by performing standardized tests, producing and documenting reliable results, preparing technical reports and maintaining safe laboratory environment.

• Conduct testing such as ISTA distribution and cold chain tests.
• Document test data and test reports using Good Documentation Practices.
• Interpret and execute industry test standards from organizations such as ISTA, ASTM, and customer protocols.
• Safely operate test lab equipment.
• Work on multiple projects simultaneously.
• Maintain responsive communication with sales reps and customers regarding test status, updates, and results.
• Work collaboratively with internal departments.
• Perform other duties as assigned.

• Minimum 1 year industry or testing lab experience or packaging related degree.
• Have a basic understanding of packaging principles and types of corrugated boxes.
• ISTA Packaging Dynamics Professional certification preferred.
• Ability to work independently, successfully manage accounts, work under pressure, and adapt to changes in the work environment is essential.
• CAD software experience (ArtiosCAD, Solidworks) preferred.

• 1-3 years of related job experience.
• Ability to work in a team environment.
• Ability to work quickly and efficiently.
• Excellent verbal, written, people, and diplomacy skills are required.
• Must be highly motivated, flexible and deadline driven.
• Proficient with Microsoft Office Suite.
• Strong customer service skills (friendly, courteous and helpful).
• Strong planning and organization skills are required.
• Strong problem-solving and attention to detail skills are required.

• Bachelor's Degree Preferred

• Ability to lift and move up to 50 pounds.
• Frequent standing, walking, bending, and reaching.
• Ability to handle packaging samples and testing equipment safely.
• Ability to work in both laboratory and warehouse environments.

• Engaging and inclusive culture with employee-led Employee Resource Groups, Veritiv Cultural Alliance, recognition platform, etc.
• Extensive training opportunities, professional development programs, career pathing, and mentorship opportunities.
• Collaborative atmosphere with our customers and suppliers to create healthier, safer and more sustainable communities through our responsible operations and innovative solutions.
• Healthcare benefits (including medical, dental, vision, and health savings account), life, AD&DD, and disability insurance, 401k, paid time off, tuition reimbursement, employee assistance program, and other fringe benefits.

Veritiv is an Equal Opportunity/Affirmative Action employer.

EEO Policy US | EEO Policy Mexico

This description does not attempt to define the job's essential functions as defined by applicable disabilities law.