Sales Operations Coordinator
Listed on 2026-08-24
-
Sales
Office Administrator/ Coordinator, Sales Administrator, Business Development, CRM Systems & Management
Company Description Back Up Productions is a creative partner for clients seeking memorable visual experiences at their events. We specialize in designing and producing signage, graphic wraps, backdrops, banners, Brand Activations, large-format printing, POP displays, menu boards, and window vinyl. Our team collaborates closely with clients to bring their concepts to life through custom installations and visually engaging displays. We focus on quality, creativity, and service, helping businesses elevate their brand presence across events and physical spaces.
Role Description The Sales Operations Coordinator is a full-time, on-site role based in San Marcos, CA. This role supports the sales team by managing order entry, tracking project timelines, and ensuring that client requirements are clearly documented and communicated to production and installation teams. The coordinator will prepare quotes, update CRM records, maintain sales reports, and assist with scheduling and logistical coordination for ongoing and upcoming projects.
Daily activities include responding to customer inquiries, following up on leads, organizing documentation, and monitoring project status to support smooth delivery of services. The role also involves collaborating with internal leadership to improve processes, support accurate billing, and contribute to a positive customer experience.
Qualifications
- Attention to detail and organizational skills for managing multiple projects, documentation, and timelines.
- Strong interpersonal skills and customer service abilities to build relationships and support client needs.
- Effective communication skills, both written and verbal, for clear coordination with customers and internal teams.
- Sales and sales operations skills to manage pipelines, support quoting and order processing, and track performance metrics.
- Proficiency with CRM systems, spreadsheets, and basic office software; experience with sales or project management tools is beneficial.
- Ability to work on-site in San Marcos, CA, and collaborate in a fast-paced, deadline-driven environment.
- Prior experience in Events signage, fabrication, or a related industry is a plus.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).