Veteran's Affairs Specialist

Job Opportunities at Texas State University Please see Special Instructions for more details. Posting Information

Posting Information

Posting Number

Posting Number 2027028

Posting/Functional Title

Posting/Functional Title Veteran's Affairs Specialist

University Pay Plan Title

University Pay Plan Title Veteran's Affairs Specialist

Location

Location San Marcos

Department

Department Office of the University Registrar

Recruitment Type

Job Type

Job Type Full-Time

Funding Source

Funding Source Permanent

Monthly Salary

Monthly Salary $3,175.83

Job Category

Job Category Non-Exempt

Required Qualifications:

Applicants must specifically address how they meet these required qualifications to meet the requirements of the position.

• Bachelor’s Degree
• Minimum of two years of experience in an office environment at an institution of higher education.
• Demonstrated ability to interpret, apply, and explain policies, procedures, and regulations.
• Experience maintaining confidential and sensitive student records in compliance with FERPA and other applicable regulations.
• Strong organizational skills with the ability to manage multiple priorities and meet strict deadlines.
• Experience utilizing databases and student information systems to research, update, and maintain records.
• Excellent written and verbal communication skills, including the ability to provide customer service to diverse populations.
• Proficiency in Microsoft Office Suite, including Excel, Word, Outlook, and Teams.
• Ability to work independently and exercise sound judgment in resolving routine issues.
• Demonstrated punctuality and excellent attendance.

• Minimum of two years of experience processing VA educational benefits (Chapters 30, 31, 33, 35, 1606, etc.).
• Experience serving as a School Certifying Official ( SCO ) with the U.S. Department of Veterans Affairs.
• Working knowledge of VA- ONCE , Enrollment Manager, or other VA certification systems.
• Knowledge of federal and state regulations governing veterans’ educational benefits.
• Basic understanding of TXST administrative software including BDMS , LOGI , Banner, Degree Works, and various NET applications.
• Experience working in a Registrar’s Office at a 4-year, state-funded institution.
• Experience evaluating degree requirements and academic records for benefit eligibility.
• Willingness to occasionally work outside normal business hours.
• Experience working with military-affiliated students, veterans, and dependents.

As the Veteran’s Affairs Specialist, you will determine which courses are certifiable using degree plans, transcripts, etc. Certify tuition adjustments and coursework for payment. Audit VA student files, certifications, and corrections for accuracy and documentation. Advise/counsel veterans on application process for VA educational benefits. Assist with determining eligibility and processing Hazlewood and Department of Veteran’s Affairs benefits.

• Review and code information sheets. Determine which courses are certified using degree outlines, deficiency plans, transcripts, etc. Certify coursework for payment.
• Report changes in coursework/payment. Notify students of problems in a timely manner so that administrative changes can be made before deadlines.
• Audit VA student files, certifications, and corrections for accuracy/documentation.
• Calculate prior credit for transfer course work to accurately reflect students’ academic progress.
• Oversee and assist with filing and tracking VA student electronic files.
• Advise/counsel veterans on application process for VA Educational Benefits.
• Assist with determining eligibility and processing Hazlewood and Chapter 31 benefits.
• Assist customers on phone and in person in a courteous and helpful manner.
• Establish and maintain federal and state…