JBCR Administrative Specialist; Hays

JBCR Administrative Specialist (Hays County)

Help us help others:

The Administrative Assistant is a customer service and solution-oriented position that supports staff within the Jail-Based Competency Restoration program. This position will facilitate communication and administrative and/or clerical tasks to support the JBCR Program staff and other programs assigned.

You will get to:

• Maintain flow of information for court orders using multiple systems and effectively communicate with assigned program personnel as directed by Program Managers/Directors.
• Provide routine office support according to organization/departmental procedures such as answering phone calls, responding to emails, coordinating court orders, distributing orders, updating system details, typing, and filing.
• Assemble, enter, and organize data in program tracking systems daily to maintain accurate information for reporting.
• Compile reports and distribute according to departmental/organizational procedures.
• Provide administrative support for the assigned Program Managers/Directors in accordance with departmental/organizational procedures.
• Provide compiled reports for all assigned programs in a timely manner.
• Work well with others in a collaborative manner. Actively participate as a member of the team.
• Comply with Hill Country and Comal SO policies and procedures, accrediting/regulatory bodies, and contractual requirements.
• Demonstrates ethical conduct, professionalism, and confidentiality in all activities.
• Communicate and work with staff/patients/outside personnel in a manner that demonstrates sensitivity to cultural diversities.
• Adapt to changing work requirements.

You ll definitely need:

• High school diploma/GED
• Two years  experience in duties related to the position.
• Maintain a valid Texas state Driver s License and auto insurance.
• To complete and maintain both CPR certification and Prevention and Management of Aggressive Behavior training within the first 3 months of employment.

• Two years  experience utilizing computer database systems or web portals.
• Two years  experience with Microsoft Office Suite, specifically Word and Excel.

We ll also want you to:

• Employ excellent verbal and written communication skills to engage and report effectively.
• Maintain a well-organized schedule and travel as necessary to ensure completion of duties.
• Maintain accurate and timely collaborative documentation with adherence to HIPAA regulations.
• Sustain a calm demeanor when under pressure to handle sometimes difficult situations.
• Provide exemplary customer service and care to individuals with their best interest at heart.
• Work autonomously to complete assignments within community and HHSC standards with a high level of quality.
• Work cooperatively with others, and be punctual and consistent in your attendance, because your people will rely on you!

We re excited to provide:

• PPO dental plans and vision insurance options for healthy teeth and eyes.
• Employer-paid life insurance.
• 401(a) plan, employer matches your contributions dollar for dollar for up to 8% of your salary. You are 100% vested after 3 years of service.
• 457/403(b) plan, employees are immediately eligible to contribute pre-tax earnings.
• Generous paid time off for fun and vacations and paid sick time for when you re under the weather.
• Authentic and caring environment where folks care about each other and want to do good in the world.