Customer Service Representative​/Collector

Join the Atlas Credit Family! Atlas Credit Company is a family‑owned, family‑operated financial institution committed to providing quality financial services since 1968. We value community, family, transparency, and exceptional customer service and welcome you to apply for our Customer Service Representative (CSR) position.

We are seeking a customer‑focused, empathetic, and motivated individual to join our team as a Customer Service Representative (CSR). In this role you will deliver outstanding customer experiences, build lasting relationships, and provide personalized financial solutions.

• Build strong relationships with customers through trust and open communication.
• Assist customers with financial solutions, loan applications, and account management.
• Conduct field visits to assist customers with payments when needed.
• Handle customer inquiries, resolve concerns, and provide exceptional service.
• Maintain accurate records of customer interactions and transactions.
• Follow company policies and guidelines for collections and customer engagement.
• Conduct outreach efforts to grow the customer base and market financial services.
• Manage incoming and outgoing calls to ensure timely communication.
• Ensure cash handling accuracy and office security.

• 1+ years of customer service or financial services experience (preferred).
• Strong problem‑solving, communication, and listening skills.
• Ability to multi‑task, prioritize, and manage time efficiently.
• Comfortably making high‑volume calls and handling collections professionally.
• Willingness to learn and adapt in a fast‑paced environment.
• Must have a valid driver’s license, insurance, and a reliable vehicle for fieldwork.

Bilingual Plus!

English Required!

• Group Health Insurance Plans
• Optional Dental & Vision Coverage
• Paid Vacation & Sick Time
• Paid Major Holidays
• 401(k) Plan with Employer Matching
• Performance Bonuses
• Career Advancement Opportunities

8‑hour shifts – Monday to Friday.

Weekends as needed.

If you are passionate about helping people, problem‑solving, and building relationships, we’d love to hear from you! Apply today and become a part of a company that values its employees and customers alike. We look forward to welcoming you to the Atlas Credit team.