Customer Service Manager: Lead -Impact Call Center
Job in
San Marcos, Hays County, Texas, 78667, USA
Listed on 2026-07-23
Listing for:
Woods Comfort Systems
Full Time
position Listed on 2026-07-23
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager, Bilingual -
Management
Client Relationship Manager
Job Description & How to Apply Below
Woods Comfort Systems in Texas is seeking a Customer Service Manager to lead a team of service representatives, shaping strategies to optimize call center operations, improve efficiency, and raise customer satisfaction.
The role focuses on coaching staff, monitoring KPIs, reducing call-backs, and promoting additional services. Experience in high-volume dispatch or call centers, plus Service Titan familiarity, is highly valued.
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