Events Lot Attendant - San Marcos, TX

Event Parking Supervisor

The Event Parking Supervisor is responsible for overseeing event parking operations with a focus on cashier coordination, traffic flow, and real-time inventory management. This role serves as the on-site lead, ensuring smooth execution of parking operations, strong communication with property clients, and accurate tracking of parking availability to maximize efficiency and revenue.

Key Responsibilities:

• Supervise and support cashiers during event operations, ensuring efficient entry processes and strong customer service
• Set up and break down all traffic control equipment, including cones, signage, and lane delineation before and after each event
• Direct and manage vehicle flow into parking areas to ensure safe and efficient access
• Track parking inventory in real time, adjusting lot usage and directing vehicles to optimize capacity
• Communicate directly with property clients during events to address site-specific needs, changes, or concerns
• Serve as the primary on-site point of contact between the company and hotel/property management
• Monitor operations to ensure proper revenue collection procedures are followed
• Step in as needed to assist cashiers or support operational gaps during peak times
• Identify and resolve operational issues quickly, including traffic congestion or lot capacity challenges
• Complete post-event reporting, including inventory usage, operational notes, and any client feedback

Knowledge, Skills, and Abilities:

Competency/

Qualifications:

• Experience in parking operations, hospitality, or event support preferred
• Prior supervisory or leadership experience is a plus
• Strong communication skills, especially in client-facing situations
• Ability to think quickly and adapt in a fast-paced environment
• Comfortable working outdoors and managing physical aspects of the job
• Reliable, punctual, and able to work a flexible schedule (nights, weekends, holidays)

Physical Requirements:

• Ability to lift and move traffic equipment (cones, signs, etc.)
• Ability to stand and walk for extended periods
• Ability to work outdoors in varied weather conditions

Key

Competencies:

• Operational leadership and accountability
• Real-time problem solving and decision making
• Customer and client relationship management
• Attention to detail, especially with inventory tracking
• Strong work ethic and hands-on approach

Education/

Experience:

High school diploma or general education degree (GED);
Customer service experience preferred; customer service attitude and a willing, helpful demeanor is mandatory.

Certificates and Licenses:

A valid driver's license and reliable transportation are required for this role, along with maintaining an acceptable motor vehicle record with no more than three moving violations within a three-year period. Candidates must also pass and maintain a clean background check. No special certifications are necessary for this position.

Physical Demands and Work Environment:

This role requires stamina to stand, walk, and lift up to 50 lbs. for extended periods, often in varied weather conditions. Team members must maintain a professional appearance and adhere to uniform and grooming standards. Must be able to work overnight, weekends, and holidays is essential to support guest needs and hotel operations.

Work takes place in both indoor and outdoor environments, including on-site parking facilities and corporate settings. Team members regularly collaborate with colleagues, vendors, and clients, use computers, communicate by phone, and operate in environments that may be noisy and include moving vehicles and exposure to the elements. Must be vigilant, proactive, and responsive to safety concerns and security issues by contacting the proper authorities.

Never put yourself in any danger.

Cell Phone Use:

Employees may be required to use personal cell phones for work-related communication, including coordination with team members, managers, and clients, as well as accessing work applications. Reimbursement for work-related phone usage will follow company policy.

Pay Transparency:

PMC is committed to pay transparency and equity among all employees and provides employees an environment where pay…