System Administrator

A client of The Intersect Group is seeking a Systems Administrator to serve as a technical escalation point for their Professional Services team. In this role, you’ll act as a senior resource for IT and cybersecurity projects, supporting their Professional Services team. You’ll also play a key part in mentoring technical staff to broaden their troubleshooting skills and technical expertise.

• Hands-on experience implementing and supporting diverse IT environments, including complex networks, virtualized servers, and cloud/SaaS platforms.
• Proven ability to deploy and migrate Microsoft Office 365, Azure Cloud, and Azure AD solutions.
• Familiarity with VMware hypervisors and Microsoft Server operating systems.
• Strong understanding of modern security principles (e.g., assumed breach mindset, risk-aware implementation).
• Passion for mentoring and sharing knowledge to elevate team capabilities.
• Excellent verbal and written communication skills, with a focus on delivering exceptional client service.
• Ability to thrive in a dynamic environment that offers continuous learning opportunities.
• Knowledge of MSP tools preferred (RMM platforms, PSA/ticketing systems, AV/EDR/MDR solutions, SOC/SIEM technologies).
• Strong documentation habits for time tracking, work notes, and technical processes.

• Execute IT projects within defined timelines and budgets, including planning and client communication.
• Collaborate with team members to troubleshoot complex technical issues.
• Develop and refine project workflows, templates, and documentation for internal and client use.
• Maintain accurate timekeeping and detailed work notes.