User Services Tech Support Specialist
Job in
San Marcos, Hays County, Texas, 78667, USA
Listed on 2026-07-29
Listing for:
Texas State University
Full Time
position Listed on 2026-07-29
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support, Systems Administrator
Job Description & How to Apply Below
Texas State University’s IT Assistance Center (ITAC) seeks a dedicated User Services Consultant to provide technical support across software, hardware, and network issues. You will handle requests primarily by phone, with remote and on-site help when needed, ensuring friendly, professional service.
Responsibilities include diagnosing problems, guiding users through solutions, documenting incidents in the service management system, updating knowledge articles, and collaborating with internal IT
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