Retail Sales Associate

Come join the team that is reinventing home! Wayfair is hiring a Sales Associate for our returns Outlet retail store! If you are looking for rapid growth, constant learning and dynamic challenges, Wayfair’s Outlet store might be the future home for your career.

The starting flat rate for this role is $17/hour
, with room to grow with tenure.

20 hours per week.

Monday - Saturday: 10AM-8PM

Sunday: 10AM-7PM

• Growth opportunities (Conversions, Promotions, and more!)
• Wayfair company discount
• 401(k) with company match
• Referral bonuses

• As an authentic brand ambassador for the Wayfair family, lead and create a best in class customer experience by connecting them with the world's biggest and best home online assortment brought to life in our stores.
• Greet customers as they walk in the store.
• Assist at the cash wrap as needed.
• Participate in operational aspects of the store, including receiving and replenishment.
• Exemplify a positive and professional attitude.
• Engage in a high energy, focused and dynamic work environment.
• Support launch efforts with set-up responsibilities such as unloading trucks, moving and unpacking boxes, building furniture, stocking shelves and cleaning.
• Perform other duties as assigned by the shift supervisor.
• Follow all company policies and Wayfair standards.

• Customer service experience preferred, but open to entry-level.
• Passion for great customer service and a drive to exceed sales targets.
• Strong organization, self-motivation, communication and relationship management skills.
• Comfortable working in a fast paced and changing environment.
• Technical acumen to learn necessary software.
• Associates are expected to have availability to meet the needs of the business.
• All employees will be expected to represent the brand through polished communication, personal appearance and professionalism.
• Able to speak, read and comprehend English to ensure your safety and the safety of those working around you.

• Excellent verbal communication skills.
• Excellent active listening skills.
• Excellent sales and customer service skills.
• Ability to anticipate customers' needs.
• Technical acumen to learn necessary software and systems.
• Ability to process information and merchandise through a computer system and POS register system.

• While performing the duties of this job, the employee is frequently required to stand, walk, talk and hear. The employee frequently is required to handle, or feel and reach with hands and arms. The employee is occasionally required to sit; regularly climb or balance; and frequently stoop, kneel, crouch, or crawl. The employee must regularly, frequently or occasionally lift and/or move up to 50 lbs.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

At Wayfair and our family of brands, we strive to provide our employees with a work schedule that protects their work/life balance and takes their scheduling preferences into consideration. Please understand due to the nature of the retail industry, your shift schedule will vary. However, we will work to provide you with your schedule a minimum of 2 weeks in advance, and you will have the opportunity to trade with teammates as needed.

Our store hours are Monday - Saturday 10am - 8pm & Sunday 10am - 7pm. Employee shifts may include two hours before or after store hours.

Employment/promotion to this role will be contingent on successful completion of a background check.

Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our…