Key Holder

Key Holder

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4 days ago Requisition

Salary Range: $16.00 To $19.00 Hourly

Basic

Purpose:

The Brahmin Leather Works Part Time Key Holder will partner with the Store Manager and Assistant Store Manager in creating a store environment which provides exceptional sales and customer service, execution of visual directions, recruiting, developing and retaining a strong selling team. The Key Holder position manages a staff of sales associates. This position is responsible for a sales goal and is eligible for a sales commission.

PRINCIPAL ACCOUNTABILITIES:

Talent Management:

• Coordinate staff by providing timely coaching and feedback to maximize individual and team performance.
• Develop and maintain positive working relationships that support a positive work environment.
• Support the education of the store team on fashion trends and product knowledge.
• Maintain two-way communication with the store Manager to stay abreast of company and store information and brand initiatives, and inform the manager of all store activities.
• Ensure associates follow dress code and meet appearance standards that professionally represent the brand.
• Support an environment that positions Brahmin Leather Works as an Employer of Choice.
• Support effective onboarding and learning opportunities.
• Provide basic direction to associates and appropriately delegate tasks.
• Support Store Manager with recruiting functions:
  Network and Recruit.
• Support Store Manager with developing talent:
  Ensure effective onboarding.
• Provide timely coaching and feedback to associates when appropriate:
  Support the Store Manager with performance issues.

Sales and Service:

• Achieve sales and service metrics in key measurable areas including: DPTs, UPTs, AURs and Customer Conversion.
• Use Company resources and personal leadership to facilitate and sustain a strong selling environment that holds associates accountable for achieving productivity standards and other sales metrics.
• Analyze store reports to optimize performance and take action based on business trends.
• Lead by example and maintain consistent selling and service standards through communication, training and individual accountability. Assist in identifying opportunities to maximize sales and ensure financial goals achieved.
• Demonstrate a high level of selling and customer service skills to achieve sales.
• Service multiple customers at a time, multi-task or handle projects simultaneously.
• Exhibits knowledge of industry trends and the competitions.

Building Clientele:

• Manage and guide associates to consistently market Brahmin brand initiatives and grow key sales and service metrics.
• Ensure exceptional selling interactions that guarantee meaningful experience and build brand relationships.
• Drive brand loyalty by supporting all service enhancers to build strong relationships, including active use of client books and marketing initiatives with local business for store events.
• Take an active role in assisting the Store Manager to build store business.

Store Operations:

• Plan and prioritize tasks and responsibilities to meet the needs of the business.
• Maintain store cleanliness and housekeeping standards.
• Protect company assets and maintain a safe work environment.
• Ensure compliance to all company policies and procedures as well as local, state and federal employment laws.
• Support the planning and execution of Brahmin brand visual direction.
• Participate and lead special projects and other duties as assigned.

Qualifications:

• Leads with integrity and enthusiasm to motivate to total store achievement.
• Has a strong sense of drive, ambition and passion for selling ensuring the overall store business success.
• Must be outgoing and assertive with the ability to make store business successful.
• Ability to communicate professionally and in a timely manner with the Store Manager, customers, associates, and company partners.
• Ability to lead by example and maintain consistent selling and service standards through communication, training and individual accountability.
• Ability to partner with management on store…