Store Manager - San Marcos Outlet

Summary

The Store Manager oversees all aspects of boutique operations at the San Marcos Outlet, ensuring flawless execution of brand directives, operational procedures, and luxury service standards. This leader drives sales through team productivity, resource optimization, and targeted client development while maintaining store presentation and inventory. The role emphasizes coaching, training, and fostering a culture of performance, accountability, and hospitality.

• Drive and exceed store sales goals through strategic planning, daily performance management, and client development initiatives.
• Analyze business trends and KPIs to identify opportunities and recommend localized sales and marketing strategies.
• Ensure an elevated client experience through coaching, clienteling, follow-up, and relationship building.
• Monitor stock levels, replenishment, and assortment planning to support store performance and presentation standards.
• Recruit, onboard, develop, and retain retail talent; dedicate ~25% of time to structured training.
• Oversee scheduling, conduct weekly store meetings and daily briefings, and maintain communication with corporate partners.

• Minimum 5 years of high-volume retail management experience; luxury retail experience strongly preferred.
• Proven ability to analyze KPIs, prioritize, and deliver results under pressure.
• Strong organizational skills, attention to detail, and follow-through.
• Collaborative, hands‑on leadership style with excellent communication and team development skills.