Store Manager, Retail & Store Manager

Overview

If you are a CURRENT Carter’s employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally. Carter’s Careers – as a Store Manager, you and the team you lead will be the first face of the brand for growing families, welcoming new parents and grandparents, and helping with the journey of parenting and everyday moments.

You’ll foster a welcoming and inclusive environment, value and optimize skills, and continually educate your team on product styles, features, and benefits. You’ll coach your teams to reach their potential, become brand and product experts, and own their careers.

• Build a talent pipeline through networking and recruiting; develop succession plans by training and developing your team
• Foster a positive, safe, and inclusive work environment for employees to collaborate and recognize performance to increase employee engagement
• Grow leaders through providing direction, delegation, and investing in their development
• Create a genuine customer focus on the sales floor by leading and directing the Leader on Duty program
• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
• Build customer loyalty through directing and coaching the team on the benefits of customer participation in our Loyalty programs, including credit
• Execute Company’s direction on merchandising and operations; manage payroll and budgets
• Understand and analyze Key Performance Indicators (KPIs) and identify behaviors to drive results
• Seamlessly lead and integrate an omnichannel experience ensuring teams are trained on the tools available
• Reduce loss through a consistent level of customer service, education, and operational controls

• A positive and solutions-oriented mindset
• Effective and professional verbal and written communication skills
• Demonstrated leadership and supervisory skills inclusive of leading, directing, and executing multiple tasks at once
• Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.)
• Minimum of 3 years of retail or related management experience leading direct reports
• A high school diploma or GED
• Physical requirements:
  
  able to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling
• Stand or walk for extended periods, climb ladders as needed
• Provide availability that may include days, nights, weekends, and holidays as scheduled, with a minimum of two closing shifts per week

Carter’s is an Equal Opportunity and Affirmative Action employer. We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by law.

Additional information:
Applications will be accepted until at least 7 days after the posting date. Carter’s does not use AI to make any decision in our hiring process. This job description is not all-inclusive; duties may be changed or reassigned at management’s discretion, and employees may be required to perform duties not listed herein.