Store Manager, Retail & Store Manager

If you are a current Carter’s employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally.

Love what you do. Carter’s Careers. As a Store Manager, you and the team you lead will be the first face of the brand for growing families. You will congratulate new parents and grandparents, introduce them to our baby essentials, help prep them for the first day of school, and support them through all the big and little moments of their parenting journey.

You’ll coach your teams to reach their potential, become brand and product experts, and own their careers. Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, Osh Kosh B’gosh, Skip
* Hop, and Little Planet brands. As an industry leader, we empower our teams with training and development programs, fostering a close‑knit culture where care, teamwork, flexibility, and growth are valued.

We offer a schedule that fits your life, health and mental health benefits, a 30% discount on our brands, referral bonuses, and more. The Advance You Program helps you earn a GED or bachelor’s degree tuition‑free or learn English. We provide paid time off, holidays, parental leave, adoption assistance, charitable matching gifts, and opportunities for professional and personal development.

• Build a talent pipeline through networking and recruiting; develop succession plans by training and developing your team.
• Foster a positive, safe, and inclusive work environment for employees to collaborate and recognize performance to increase employee engagement.
• Grow leaders through providing direction, delegation, and investing in their development.
• Create a genuine customer focus on the sales floor by leading and directing the Leader on Duty program.
• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits.
• Build customer loyalty through directing and coaching the team on the benefits of customer participation in our Loyalty programs, including credit.
• Execute Company’s direction on merchandising and operations; manage payroll and budgets.
• Understand and analyze Key Performance Indicators (KPIs) and identify behaviors to drive results.
• Seamlessly lead and integrate an omnichannel experience ensuring teams are trained on the tools available.
• Reduce loss through a consistent level of customer service, education, and operational controls.

• A positive and solutions‑oriented mindset.
• Effective and professional verbal and written communication skills.
• Demonstrated leadership and supervisory skills inclusive of leading, directing, and executing multiple tasks at once.
• Proficient computer and technology skills (Outlook, Excel, web navigation, etc.).
• Minimum of 3 years of retail or related management experience leading direct reports.
• High school diploma or GED.
• Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
• Ability to stand or walk for extended periods of time; climb up and down a ladder.
• Availability that may include days, nights, weekends, and holidays as scheduled, with a minimum of two closing shifts a week.

Carter’s is an Equal Opportunity and affirmative action employer. Minority/Female/Disability/Veteran. Additional information:
Applications will be accepted until at least 7 days after the posting date. Carter’s does not use AI to make any decision in our hiring process.

NOTE:

This job description is not all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description. Carter’s may reasonably alter your duties, responsibilities, job title, and location. Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.

* Source:
Circana/ Consumer Tracking service, U.S. dollar share, 12 months ending September 2023.