SBA Lending Manager

Introduction

Since 1973, East West Bank has served as a pathway to success. With over 110 locations across the U.S. and Asia, we are the premier financial bridge between the East and West. Our teams of experienced, multi‑cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities. Our sustained growth and expertise in industries such as real estate, entertainment and media, private equity and venture capital, and high‑tech help build sustainable businesses and expand our associates’ potential for career advancement.

Headquartered in California, East West Bank (Nasdaq: EWBC) is a top‑performing commercial bank with a strong foundation, an enterprising spirit, and a commitment to absolute integrity. East West Bank gives people the confidence to reach further.

The SBA Manager will be responsible for the growth, profitability, and management of the Bank’s Small Business Administration (SBA) loan portfolio. The role works closely with our branch partners to originate and manage SBA loans throughout the application and underwriting process. The manager must maintain the integrity of the SBA loan origination process and have a thorough understanding of SBA loan submission procedures.

Quality service to internal and external customers is paramount, with a focus on revenue growth, business model execution, sales performance, sound risk practices, and customer satisfaction.

• Supervise sales personnel, including hiring, performance management, and performance evaluation.
• Ensure quality control within the sales function, forwarding loan files to operations with no material errors or missing documentation, and guaranteeing SBA loan submissions comply with credit and SOP guidelines.
• Review sales personnel's SBA loan submissions for compliance with SBA and commercial loan underwriting and eligibility standards. Identify areas of weakness and provide training to eliminate inefficiencies and errors.
• Communicate effectively with sales personnel, credit, and operations to meet monthly funding objectives and disseminate procedural changes affecting SBA loan programs.
• Partner with branch partners to develop business strategies for marketing SBA loan programs to targeted small businesses, including origination strategies within assigned markets.
• Provide leadership to branch partners and team members to meet sales goals, build revenues, and enhance profitability. Work closely with credit and operations.
• Build strong customer relationships and identify customers best suited for SBA loan products.
• Perform other duties as assigned.

• BS/BA degree or higher in accounting, finance, or economics preferred.
• 10+ years of Small Business Administration (SBA) 7a and 504 lending experience.
• 10+ years of business development and supervisory experience.
• Ability to work collaboratively with all team members to attain business goals.
• Experience in financial statement and cash flow analysis.
• Knowledge and understanding of SBA Standard Operating Procedures (SOP) and policies.
• Ability to work under pressure and meet deadlines.
• Ability to work in a team environment.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook, etc.).
• Strong work ethic and self‑motivation.
• Strong verbal, written communication, and organizational skills.

Applicants must have legal authorization to work in the United States. We do not offer visa sponsorship at this time.

The base pay range for this position is USD $/Yr.

- USD $/Yr. Exact offers will be determined based on job‑related knowledge, skills, experience, and location.