Senior Business Continuity Analyst

Business Continuity Analyst

We are seeking a Business Continuity Analyst. The Business Continuity Analyst plays a critical role in ensuring the bank's ability to maintain essential operations during disruptions. This position supports the development, implementation, and continuous improvement of the Business Continuity Management (BCM) program across global operations. The analyst collaborates with business units, technology teams, and third-party providers to ensure resilience strategies meet regulatory requirements and align with organizational objectives.

This role will report to the Business Continuity Director. The successful candidate will have strong project management and hands-on operational resilience expertise to support, implement, test, and continuously improve business continuity (BC) capabilities that support a growing global bank. Supports the Bank's Operational Resilience Program through identification and maintenance of Important Business Services (IBS), dependency mapping, resilience assessments, and scenario testing to ensure the delivery of critical services within established impact tolerances.

Ensures regulatory compliance, resilience of core banking business processes, and effective recovery from outages, cyber events, and site-level disruptions. The Business Continuity Analyst, is expected to act as a key contributor in the bank's operational resilience framework. The role requires collaboration with global stakeholders, timely execution of BC testing cycles, and maintaining a proactive approach to identifying and addressing resilience gaps.

The analyst should ensure that business continuity plans remain aligned with evolving business needs, regulatory expectations, and emerging risks. As an East West Bank employee, you will be part of a growing and stable organization that provides career path development opportunities while serving a growing and profitable market.

Responsibilities:

• Conduct Business Impact Analyses (BIA) to identify critical processes, applications, technology infrastructure, third-party dependencies, recovery priorities, and operational resilience impacts.
• Conduct business continuity and operational resilience risk assessments to identify emerging threats, control gaps, single points of failure, and resiliency improvement opportunities.
• Support identification and maintenance of Important Business Services (IBS), critical operations, and associated dependency mapping across business processes, technology assets, facilities, personnel, and third-party providers.
• Develop, maintain, and update Business Continuity Plans (BCPs) and Disaster Recovery Plans (DRPs) for business units and technology platforms.
• Coordinate and execute BC/DR testing and resilience exercises including tabletop, functional, simulation, cyber recovery, and enterprise-wide exercises. Document results, lessons learned, corrective actions, and remediation activities.
• Support severe-but-plausible scenario testing and operational resilience assessments to evaluate the Bank's ability to deliver critical services during disruptive events.
• Monitor emerging risks, regulatory changes, and industry best practices to enhance resilience.
• Collaborate with IT and Cybersecurity teams to ensure alignment between business continuity and technology recovery strategies.
• Maintain audit-ready documentation and support internal audits, regulatory examinations, issue remediation, management action plans, and examiner requests.
• Support the annual review and maintenance of Business Continuity Management policies, standards, procedures, governance documentation, and program artifacts to ensure alignment with regulatory expectations and industry best practices.
• Prepare BCM and Operational Resilience metrics, Key Risk Indicators (KRIs), testing results, and remediation status reports for senior management committees and executive governance forums.
• Support preparation of materials for Risk Committees, executive governance forums, and Board reporting related to Business Continuity and Operational Resilience program effectiveness.
• Coordinate crisis management team activations, facilitate incident command activities, support executive communications, conduct post-incident reviews, and track corrective actions during disruptive events.
• Assist in incident and crisis response activities, providing guidance during actual disruptions and ensuring timely recovery.
• Track and report BCM metrics, test results, and remediation activities to management and stakeholders.
• Support vendor resilience assessments, evaluate vendor recovery capabilities, review testing evidence, assess concentration risk, and integrate critical third-party dependencies into enterprise recovery and resilience strategies.
• Be available to work second and third shifts as needed to support critical projects and testing
• Perform other duties as assigned

Skills and Experience:

• Excellent communication and stakeholder management produces clear runbooks, playbooks, and audit-ready artifacts;…