Associate Academic Advisor; Sales and Family Enrollment

Position:Associate Academic Advisor (Sales and Family Enrollment)

Location: San Marino, CA

Job :160

# of Openings:0

We are looking for a driven, people-oriented Associate Academic Adviser to join our team and grow a portfolio of families across our Southern California learning centers.

This is a sales, relationship management, and client advising role. If you are motivated by measurable goals, enjoy building genuine relationships, and want a career path with real earning and advancement potential, we want to hear from you.

You do not need a background in education or teaching. We will train you on everything—Sylvan programs, student assessments, the enrollment process, and how to run an effective conference. What we cannot train is the motivation to follow up, the confidence to have a pricing conversation, and the discipline to manage a pipeline. That needs to come from you.

Our company operates ten Sylvan Learning Centers throughout the Los Angeles area. Academic Advisers work with families across multiple locations rather than managing the daily operations of one particular center. Meetings may be conducted by Zoom, telephone, or in person.

As an Associate Academic Adviser, you will:

• Respond promptly and professionally to prospective families.
• Conduct enrollment consultations and results conferences with parents and guardians.
• Explain student assessment results and recommend appropriate Sylvan programs.
• Follow up consistently with families who inquire, visit a center, or complete an assessment but do not enroll immediately.
• Build and manage a growing portfolio—your own book of business—of current and prospective families.
• Conduct ongoing progress, renewal, and educational-planning conferences with enrolled families.
• Identify opportunities for continued enrollment, additional services, sibling enrollment, test preparation, and referrals.
• Reconnect with former Sylvan families whose children may have new academic needs.
• Maintain accurate notes, follow-up dates, and pipeline information in Company systems.
• Collaborate with educational and center operations teams to ensure families get the right program and a great experience.
• Meet individual and team goals related to enrollment, revenue, retention, and portfolio growth.

As you develop in the role, you will build toward managing approximately 150–200 family relationships across several centers.

This is primarily a sales, family-advising, and portfolio-development role.

It is not primarily responsible for:

• Managing tutors or staff schedules.
• Running the daily operations of a learning center.
• Managing a center profit-and-loss statement.
• Overseeing facilities, supplies, or routine administrative functions

Your focus is on developing relationships, running effective conferences, following up consistently, and helping families select and continue educational services.

This role is a strong fit for early-career professionals who are ready to build toward a sales and client management career. Prior experience in education is not required or expected.

Our ideal candidate has:

• Experience in customer service, sales, admissions, hospitality, retail, recruiting, or another client-facing role—even if early in career.
• Strong interpersonal, presentation, and written communication skills.
• A genuine interest in helping children and families succeed.
• The confidence to discuss program recommendations, pricing, and enrollment decisions.
• Strong organizational skills and disciplined follow-through.
• Comfort conducting meetings by Zoom and in person.
• A business-minded approach and motivation to hit goals, grow a portfolio, and…