Practice Coordinator

Overview

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

Job Title: Practice Coordinator

Location(s): San Mateo, CA

The Practice Coordinator II provides front-desk and administrative support in a high-volume outpatient clinic environment. This role is patient-facing and critical to ensuring smooth clinic operations, excellent customer service, and efficient patient flow.

• Greet and check in patients in a professional and friendly manner.
• Schedule follow-up appointments and coordinate clinic visits.
• Place reminder calls to patients regarding upcoming appointments.
• Perform administrative tasks including printing, faxing, and document handling.
• Support daily clinic operations in a fast-paced environment.
• Assist with problem resolution related to scheduling, patient flow, or front-desk concern.

• Approximately 80–100 patients and/or calls per day

• Strong customer service skills with a patient-centered approach.
• Friendly, professional demeanor with excellent interpersonal skills.
• Strong problem-solving ability and attention to detail.
• Ability to work efficiently in a high-volume clinic setting.

• APeX (Epic) experience strongly preferred
  • Candidates without APeX experience will be considered; however, training capacity is limited.

• No specific years of experience required.
• Candidate will remain at the same campus for the duration of the assignment.

• Monday–Friday, 8:00 AM – 5:00 PM (Day Shift, 5x8).

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.