Administrative Assistant

Administrative Assistant

We are looking for an Administrative Assistant to support patient registration and front-end administrative operations in California. This long-term contract position is ideal for someone who excels in a fast-paced healthcare setting, delivers attentive service, and maintains accuracy when handling patient and insurance information. The role focuses on coordinating registration activities, securing required documentation and payments, and working closely with clinical and administrative teams to keep daily operations running smoothly.

Responsibilities:

• Manage patient intake and registration activities for a variety of patient types while ensuring records are entered accurately and without delay.
• Gather and verify demographic details, insurance coverage, and eligibility information through online resources and internal documentation workflows.
• Obtain required signatures for consent, privacy, and other registration-related forms, making sure all legal paperwork is completed properly.
• Collect co-pays, deductibles, deposits, and other required patient payments, and document each transaction according to established procedures.
• Scan and index registration materials and supporting documents into the appropriate systems before the end of each shift.
• Coordinate with clinical teams to provide wristbands, face sheets, labels, and other essential patient materials in a timely and thorough manner.
• Respond to updates and notifications from nursing staff promptly to keep patient records current and aligned with care activity.
• Support a positive patient experience by addressing inquiries courteously, managing visitor authorization requests, and safeguarding patient valuables in line with department guidelines.
• Maintain productivity during high-volume periods by organizing competing priorities effectively and contributing to team coverage as needed.
• Monitor office equipment readiness, follow downtime procedures when necessary, and participate in staff meetings, trainings, and other departmental activities.