Business Operations Associate

Business Operations Associate

Final date to receive applications: 22 February 2026

Department: Corporate Development & Operations

Employment Type: Full Time

Location: San Mateo, CA

Compensation: $110,000 - $130,000 / year

The Business Operations Associate will play a central role in enabling the day-to-day operations of Big Hat’s headquarters and driving to execution across corporate functions. This role is ideal for a highly adaptable, detail-oriented professional who thrives in a fast-moving environment and enjoys flexing across a wide range of operational work streams—including facilities, finance support, legal and compliance coordination, IT, procurement, and employee experience.

This individual will serve as a connective tissue across teams, helping translate business needs into action, proactively identifying gaps, and ensuring the company’s operational foundations can deliver.

The Business Operations Associate will support multiple corporate work streams, with responsibilities flexing based on business needs and priorities. Key areas of focus include:

• Drive operation of Big Hat’s San Mateo office, partnering with internal teams and external vendors to maintain a safe, functional, and engaging workplace.
• Coordinate site logistics, access, and general office needs in collaboration with lab operations and building management.

• Partner with leaders across Operations, Finance, Legal, HR, IT, and other functions to support operational execution, special projects, and process improvements.
• Help document, improve, and scale internal workflows, tools, and information management practices.
• Act as a reliable “utility player,” stepping into new work streams as priorities evolve.

• Support purchasing, vendor coordination, and accounts payable processes in partnership with Finance and Accounting.
• Help ensure accurate tracking, documentation, and compliance across operational spend.

• Support employee onboarding logistics, onsite experience, and internal events.
• Contribute to a positive and inclusive workplace culture through thoughtful operational execution.

• Coordinate with internal IT resources and external vendors to support hardware, systems access, and office technology needs.
• Assist with maintaining operational documentation and system records, as appropriate.

This role is expected to evolve over time, with opportunities to take on increasing ownership as the company grows.

• 3+ years of experience in business operations, office or lab management, or a similar generalist role in a fast-paced environment (startup or biotech experience a plus).
• Strong organizational and execution skills, with the ability to manage multiple priorities across different functional areas.
• Proactive and clear communicator with a collaborative and service-oriented mindset.
• Sound judgment, discretion, and comfort working with sensitive or confidential information.

• Energized by wearing many hats and passion for creating an engaging and inclusive workplace experience.
• Able to dive deep in a particular subject while balancing a wide set of responsibilities
• Reliable, resourceful, and hands‑on approach to problem‑solving.
• Interest in growing with the role and expanding operational scope over time.