Principal Product Manager - Lead Qualification and Decisioning Platform

Overview

Achieve is a leading digital personal finance company. We help everyday people move from struggling to thriving by providing innovative, personalized financial solutions. By leveraging proprietary data and analytics, our solutions are tailored for each step of our member's financial journey to include personal loans, home equity loans, debt consolidation, financial tools and education. Every day, we get to help our members move their finances forward with care, compassion, and empathetic touch.

We put people first and treat them like humans, not account numbers.

Since 2002, Achieve has grown into one of the largest private consumer fintech unicorns in the U.S., with over $40B in enrollments for our industry-leading, tech-enabled debt resolution services business, and over $11Bn in personal and home loans originations via our banking-as-a-service partner.

Achieve is building the next generation of intelligent decisioning capabilities to help everyday people get out of debt and build a brighter financial future. As the Principal Product Manager
, you will own the strategy, roadmap, and execution of our centralized lead qualification & decisioning engine, which powers these core functions across all Achieve products:

• Lead
  
  Qualification:
  
  Enrich, score and route leads across the enterprise.
• Verifications:
  Integrate with 3rd-party data providers to retrieve critical credit, income, employment, and fraud signals.
• Decisioning:
  Evaluate lead quality, eligibility and credit risk to increase conversion, reduce loss risk, and enable delivery of a more personalized customer experience.

You’ll partner closely with Platform Engineering, Data Science, Business, Compliance, Security and Product teams across the company to scale decision automation, improve decision quality, accelerate experimentation, and modernize Achieve’s decisioning infrastructure.

Achieve’s growth depends on our ability to quickly identify the right customers, route them to the right experiences, and make fast, accurate, customer-centric decisions  Lead Qualification & Decisioning Platform is both the front door and the brain of how we qualify, and approve customers across all Achieve products.

As the Principal Product Manager, you will shape the intelligence that drives every step of the customer journey—from the moment a lead expresses intent to the moment we present a personalized, risk-appropriate offer that deepens user engagement.

Your work will directly influence:

• Lead quality and speed-to-lead, ensuring customers are routed to the best product or channel in real time
• Marketing efficiency, by improving qualification accuracy and minimizing wasted spend
• Which customers to approve, at what terms, and with what level of risk
• Decision quality and loss performance, maximizing enrollments while minimizing delinquency and fraud
• How quickly the business can launch, test and iterate on new strategies (funnels, rules, pricing and models) to stay competitive in a dynamic marketplace

This continued evolution of this platform is central to Achieve’s ability to scale responsibly, expand into new product categories, and deliver the right solution to millions of consumers. The leader in this role will materially influence both our business trajectory and the financial outcomes of the people we serve.

• Define & own the long-term vision and multi-year roadmap for Achieve’s Decisioning Platform, that spans across rules engines, ML decision models, data integrations, model deployment & orchestration
• Partner closely with the engineering team and platform leadership to align on technical strategy, prioritize initiatives, and provide guidance on business use cases—translating customer needs into scalable and high-impact enterprise solutions while fostering a collaborative, high-performing partnership.
• Drive platform improvements to increase resiliency, reduce latency, improve versioning & observability, strengthen governance, and enhance UX for internal users.
• Build and maintain core enterprise integrations with credit bureaus, lending partners, and other critical 3rd party data verification providers (income,…