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Mid-Market CSM — AI-Powered Upsell & Renewals

Job in San Mateo, San Mateo County, California, 94409, USA
Listing for: Trek Health
Full Time position
Listed on 2026-08-22
Job specializations:
  • Business
    Customer Success Management
  • Sales
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 140000 - 180000 USD Yearly USD 140000.00 180000.00 YEAR
Job Description & How to Apply Below

Trek Health is seeking a Customer Success Manager, Mid-Market to own the post-sale lifecycle for a portfolio of mid-market accounts. You will oversee onboarding, strategic QBRs, and renewal while driving expansion across Trek's AI-powered product suite.

This role is explicitly commercial, requiring you to run discovery conversations, generate CS-qualified leads, and advance opportunities with sales. You will define success with customers, build execution plans, and collaborate with Solution

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