Commercial Operations Specialist - I
Job in
San Mateo, San Mateo County, California, 94404, USA
Listed on 2026-08-23
Listing for:
eTeam Inc.
Full Time
position Listed on 2026-08-23
Job specializations:
-
Business
Job Description & How to Apply Below
Title:
Commercial Operations Specialist
Location:
Foster City, CA
Duration: 06 Months
Description:
- Seeking operational support for the Sales Operations team. The role will report to the Sr. Director, Sales Operations, with dotted line management by the leads of the areas it will support. Support will focus on Fleet Operations, Sample Operations, and Field Enablement.
- Fleet Operations
- Manage new vehicle orders and status of surplus vehicle assignments, state transfers, and vehicle disposals/remarketing requests with suppliers
- Audit Fleet data for accuracy and identify discrepancies requiring correction
- Assist Fleet lead with driver compliance through review of driver records
- Monitor vehicle registration renewals for timeliness, escalate/notify Fleet lead of outstanding driver requirements for follow up with field leadership
- Generate routine Fleet reports, dashboards, and performance metrics
- Maintain Fleet-related sustainability reporting
- Sample Operations
Training verification
- Inventory reconciliation, audit preparation, and follow-ups
- Practitioner Authorization Change (PAC) forms and account updates in CRM
- Triage field inquiries as first line of support related to sample ordering, storage, accountability, and compliance
- Assist with investigation support and documentation compilation for:
- Sample discrepancies
- Loss/theft reports
- Regulatory or internal audit requests
- Field Enablement
- Completeness and policy alignment (letters of intent, agendas, required documentation)
- Date accuracy, cost accuracy, and lead-time requirements
- Monitor post-event attestation completion
- Track missing or late attestations, ensuring compliance closure for all events
- Licensing and Credentialing
- Escalation support to facilitate timely completion of jurisdiction submissions & renewals
- 6 years pharmaceutical/biotechnology experience (including internship experience)
- Field Sales or Commercial Operations experience
- Microsoft Office proficiency required (Excel, PowerPoint, Word, Outlook)
- Experience with AI tools highly preferred (CoPilot, ChatGPT, Claude, etc.)
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