Training​/Scheduling Manager

Job Summary

Coordinates and delivers training programs within the assigned area for Security Officers and other employees. Acts to ensure compliance with legally mandated, contractual, and company‑mandated training requirements.

• Trains employees and job candidates within the assigned area; conducts new employee orientation, mandatory licensing training, on‑the‑job training, and training in health and safety practices.
• Ensures compliance with legally mandated, contractual, and company‑mandated training requirements; documents training as required for licensing and client contracts.
• Consults with managers and supervisors to determine training needs and approaches.
• Develops training schedules in conjunction with management; coordinates training activities so as not to conflict with client service schedules.
• Follows appropriate instructional procedures or methods, such as individual training, group instruction, self‑study, lectures, demonstrations, simulation exercises, role‑playing, and computer‑based training.
• Organizes training manuals, reference library, testing and evaluation materials, multimedia visual aids, and other educational materials.
• Maintains records and prepares reports to evaluate performance of training activities and monitor trainee progress.
• May perform other tasks of a similar nature and scope as required for the assigned area.

• At least 18 years of age.
• Reliable means of communication (pager or phone).
• Reliable means of transportation (public or private).
• Legal right to work in the United States.
• Ability to speak, read, and write English.
• High School Diploma or GED.
• Willingness to participate in pre‑employment screening, including drug screening and background investigation.

Associate’s Degree and one year of experience in the security industry, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company. Additional relevant experience can substitute for required education on a one‑to‑one basis.

• Must be able to meet and continue to meet applicable licensing requirements for Security Officers.
• Knowledge of training techniques suitable for different learning styles.
• Ability to use audio‑visual equipment and personal computers.
• Ability to identify training needs.
• Strong oral and written communication, presentation, and group facilitation skills.
• Knowledge of or ability to learn security services and operations.
• Planning, organizing, record‑maintenance, and project‑coordination skills.
• Skill in observation, coaching, and providing feedback to employees.
• Strong interpersonal and customer‑service skills, with an orientation to results.

• Maintaining composure while dealing with authorities, executives, clients, staff, and the public, often under urgent or high‑pressure situations.
• Must meet company standards for background and reference checks, controlled‑substance testing, and behavioral selection survey.
• Handling multiple tasks concurrently, including computer use, exposure to sensitive information, and frequent vehicle driving.
• Regular talking and hearing in one‑on‑one and group settings.
• Frequent walking, reaching with hands and arms, and lifting items up to 10 pounds, with occasional lifting up to 25 pounds during training program set‑up and delivery.
• Close vision, distance vision, and ability to adjust focus.

• Retirement plan
• Employer‑provided medical and dental coverage
• Company‑paid life insurance
• Voluntary life and disability insurance
• Employee assistance plan
• Securitas Saves discount program
• Paid holidays
• Paid time away from work (combination of vacation, sick time or PTO, depending on local requirements)

Some populations may have access to earned wages on a daily basis, with restrictions and fees that may apply. Certain waiting periods may also apply. Benefits may differ for union members.

Equal Employment Opportunity/M/F/Vet/Disability