Director of Product, Wallet San Mateo, CA,

Director of Product, Payments and Wallet

San Mateo, CA, United States Product

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators.

At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there.

A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone.

The Payments and Wallet team owns how money moves on Roblox starting with how players pay in, ending with how developers get paid out, and the wallet infrastructure that connects the two. Consumer facing payments are also the high impact area for driving revenue growth for the company. As Director of Product for Payments and Wallet, you will own this business end to end: setting the long-term strategy, standing up new banking and wallet products from zero users to all developers, and running the P&L for a meaningful revenue line  will lead a team of product managers and partner closely with Engineering, Finance, Legal, Risk, and Business Development to build payment and wallet products that work at global scale.

This is a builder's role for someone who has taken a financial product from an idea to a business and wants to do it again on one of the largest user-generated platforms in the world.

This role is based in San Mateo, CA (hybrid with Tues-Thurs in office) and reports to the Sr. Director Product, Monetization and Payments.

• Own the end-to-end product strategy and roadmap for Payments and Wallet, spanning consumer payment methods, developer and creator payouts, and the underlying wallet platform. This role also encompasses risk management and payment operations leadership.
• Launch new banking and wallet products from 0 to 1, and scale it into a durable revenue stream.
• Own the P&L for the Payments and Wallet business, including revenue and margin targets, cost of payments, and the investment tradeoffs required to hit them.
• Build, lead, and grow a team of product managers, setting a high bar for product craft, execution, and career development.
• Ensure operational excellence for risk ops and payment ops
• Partner with Finance, Legal, Compliance, Risk, and Business Development to expand payment coverage internationally and to launch products that meet regulatory and licensing requirements in each market.
• Establish the strategy for payments risk and fraud management, balancing authorization rates and user experience against loss, chargeback, and compliance exposure.
• Represent the Payments and Wallet business to Roblox executive leadership and to external partners including processors, banking partners, and payment networks.

• 10+ years of product management experience, including 3+ years leading and growing product teams.
• A track record of launching a banking, wallet, or financial product from 0 to 1 and growing it into a meaningful business.
• Direct P&L ownership, with demonstrated results driving revenue and managing cost structure for a product line.
• Experience building and scaling global payments products, including working with processors, banking partners, alternative payment methods, and cross-border money movement.
• Risk management and fraud expertise, including chargebacks, authorization optimization, KYC/AML, and regulatory compliance in…