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Technical Support IT Support

Hybrid Billing & Tech Support Analyst

Job in San Mateo, San Mateo County, California, 94409, USA
Listing for: IXL
Full Time position
Listed on 2026-02-16
Job specializations:
  • IT/Tech
    Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 25 - 29 USD Hourly USD 25.00 29.00 HOUR
Job Description & How to Apply Below
A leading EdTech company is seeking an upbeat, customer-focused individual to join their Product Support Team in San Mateo, CA. This full-time position involves providing exceptional service and technical support to language learners, troubleshooting technical issues, and collaborating with internal teams. Candidates need a Bachelor's degree and at least 1 year of experience in a customer-facing role. The salary ranges from $25.00 to $29.00 per hour plus benefits, with options for hybrid work.
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