Mailroom Operations Associate

Checkbook Overview

Checkbook enables businesses to access the speed, flexibility and cost savings of digital payments, with the familiarity and simplicity of paper checks. By providing businesses an on‑ramp from paper to digital payments, we can effectively onboard customers at any stage of their digital transformation process.

Are you someone who loves the smell of fresh paper and enjoys solving technical puzzles? Do you find satisfaction in mastering a process and making it your own? If so, we have the perfect opportunity for you! As a Mailroom Operations Associate, you’ll be the superhero behind our daily paper check operations. You’ll take charge of ensuring that everything runs smoothly and get to define and refine the process to make it even better.

This role isn’t just about maintaining the status quo—it’s about continuously pushing the envelope, solving problems, and making a real impact.

• Manage high‑tech printing, mailing, and bindery equipment—operate, set up, and fine‑tune systems for maximum efficiency.
• Take full ownership of tracking and replenishing machine supplies, anticipating needs to prevent shortages.
• Handle the mailing of checks, coordinating with logistics partners to ensure flawless delivery.
• Navigate and resolve communication challenges, keeping all stakeholders aligned.
• Create and improve processes to increase efficiency and effectiveness.
• Troubleshoot technical issues so operations keep moving forward.

• Valid driver’s license, clean driving record, and a vehicle for operations.
• Strong troubleshooting skills and meticulous attention to detail.
• Solid technical background or strong aptitude for learning new tools and technologies.
• Clear communication with both technical and non‑technical team members and clients.
• Flexibility to adapt to new processes, technologies, and changing priorities.
• Ability to lift up to 50 lbs.
• Background in fintech is a plus but not required.
• Benefits: medical, dental, vision, LTD, 401(k), equity, mileage reimbursement, catered meals.

Variable Base + Bonus + Equity (based on experience)

It is our policy to provide equal opportunities for all employees in relation to recruitment, training and promotion. Decisions in these areas will be made only on the requirements of the job and shall not be influenced by any consideration of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, nationality and ethnic and national origin, religion or belief, sex or sexual orientation, or sexual orientation.