FinTech Customer Support Leader — Scale
Job in
San Mateo, San Mateo County, California, 94409, USA
Listed on 2026-03-01
Listing for:
Checkbook
Full Time
position Listed on 2026-03-01
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support -
Customer Service/HelpDesk
Technical Support, HelpDesk/Support, Customer Service Rep
Job Description & How to Apply Below
A leading Fin Tech company in San Mateo is seeking a Customer Support Manager to lead and scale their customer support function. This hands-on role involves building a high-performing support team, defining processes, and ensuring excellent customer experience. Ideal candidates will have over 4 years of experience in customer support, strong leadership skills, and a data-driven approach. The company offers a competitive salary, bonus, and benefits including medical and equity options.
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