Sales Engineer​/Technical Support Representative​/Product Consultant - SaaS Pre-Sales Technic

Title

Sales Engineer / Technical Support Representative / Product Consultant - SaaS Pre‑Sales Technical Demos

#JOL-SLE-CA-032026

San Mateo, CA

Jolly Technologies Inc.

Jolly is a Silicon Valley-based software company with more than 40,000 customers and millions of users, including many Fortune 500 companies and world-renowned organizations. We offer various SaaS platforms hosted in the cloud and several mobile apps that work with these platforms. We are looking for a technically‑proficient and excellent communicator with a solid background in customer relations. This is an on‑site role based in San Mateo, CA.

• Give product demos for sales, product training, and initial setup
• Handle inbound technical support calls and emails
• Answer product‑related technical questions
• Fill out RFI / RFP when needed
• File tickets as you discover issues with the products
• Communicate effectively with customers via email, phone, and video calls

• Exceptional presentation skills
• Understand customer needs and present solutions that best solve their problems
• Customer‑driven with an adaptable and versatile approach to troubleshooting
• History of consistently meeting (and often exceeding) goals and expectations
• 4+ years of experience in supporting SaaS products
• Excellent communication and video presentation (Zoom) skills
• Strong foundation in OS and Database/Server technology (Windows, Windows Mobile, MS SQL, Oracle, LDAP)
• Strong references from previous managers/supervisors

• Health insurance, including dental and vision
• Retirement fund contribution
• Paid vacation

$60,000 - $150,000 per year (commensurate with experience)

• Reply with your resume including education details in PDF or Word format to  with the subject “JOL-SLE-CA-032026”
• Include your desired salary
• Include 3-5 bulleted points listing your top strengths and measurable achievements (please be concise)