Technical Support Engineering Intern - Fall

Who We Are

Verkada is transforming how organizations protect their people and places with an integrated, AI-powered platform. A leader in cloud physical security, Verkada helps organizations strengthen safety and efficiency through one connected software platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management.

Over 30,000 organizations worldwide, including more than 100 companies in the Fortune 500, trust Verkada as their physical security layer for easier management, intelligent control, and scalable deployments. Founded in 2016, Verkada has expanded rapidly with 15 offices and 2,200+ full-time employees.

Ready to dive into the world of smart tech and help build the future of IoT? As a Technical Support Engineering Intern, you won't be grabbing coffee or shadowing others. Our interns are at the forefront of our team, tackling real-world challenges alongside our full-time engineers. Based at our San Mateo HQ, you'll work with cutting‑edge, cloud‑managed IoT technology, helping our enterprise clients with everything from troubleshooting to system design.

This internship is your chance to make a real impact, build valuable technical skills, and jumpstart your career in a dynamic, high‑tech environment.

• Troubleshoot and Innovate: Solve complex network, hardware, and software issues for the Verkada platform
• Be an Expert: Provide customers with best practices for system design and integration
• Communicate with Impact: Clearly explain technical concepts to customers both verbally and in writing
• Own the Problem: Take charge of customer issues from start to finish, ensuring a successful resolution
• Team Up: Collaborate with our Engineering and Product teams to test new products and identify bugs
• Share Knowledge: Create content for our Knowledge Base to help others
• Hands‑on Projects: Get involved with lab testing and various team projects

• Available for a full‑time (40 hours per week) in‑person internship for Fall 2026 in San Mateo, CA
• A third or fourth‑year student in a Bachelor’s degree program from an accredited university, with a focus on a related technical field like Networking, Telecommunications, Systems Administration, Information Technology, Computer Science, Computer Engineering, or Cybersecurity
• You have coursework experience with computer networking, Linux, and computer systems
• You’re a problem‑solver with a keen eye for detail
• You can clearly and confidently communicate complex technical information
• You thrive in a team environment
• Industry certifications (like CCNP, CCNA, or Network+) are a bonus, but not required!

• Monthly housing stipend for those relocating to the area, in addition to a competitive hourly wage
• Daily lunch catered onsite, complimentary barista‑made drinks, and fully stocked snacks to keep you fueled
• Intern‑exclusive events and mixers, including opportunities to connect with other interns across different teams
• Cross‑functional collaboration opportunities, giving you real exposure to how teams work together at Verkada
• Lunch & Learns with company executives. Hear directly from leaders and gain insight into building a successful career
• And more! From team‑building activities to mentorship opportunities, we’re here to support your growth every step of the way

• We do sponsor and take over sponsorship of employment visas for this role. If we make you an offer, we will make every reasonable effort to get you a visa.

At Verkada, we want to attract and retain the best employees, and compensate them in a way that appropriately and fairly values their individual contribution to the company. With that in mind, we carefully consider a number of factors to determine the appropriate starting pay for an employee, including their primary work location and an assessment of a candidate’s skills and experience, as well as market demands and internal parity.

This estimate can vary based on the factors described above, so the actual starting base pay may be above or below this range. Base pay is also just one component of Verkada’s total…