Business Systems - Product Manager

Verkada is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management.

We’ve got serious momentum in the market: more than 30,000 customers (including 100+ of the Fortune 500), a $5.8B valuation , more than $1 billion in annualized bookings, and backing from CapitalG, Sequoia Capital, General Catalyst, Felicis Ventures, Next
47 and more. Physical AI is one of the most consequential technology shifts of our time, and Verkada is at the center of it.

You can look at all kinds of communities to see our platform’s impact in the world. It's the retailer that uses our agentic AI to deter theft before it happens. The warehouse that uses AI-powered alerts to make sure its team is protected on the floor with proper PPE. The school that’s alerted to a threat in real-time and triggers a lockdown in seconds, not minutes.

We’re rapidly scaling this impact: today, more than 2 million Verkada devices are deployed across 170+ countries.

• Partner with leaders across: FLOPS (Finance, Legal, Operations, People and Supply Chain) and other key functions to address key business challenges – with a primary focus on People systems and technologies, data pipelines and infrastructure, and large-scale Security and IT initiatives
• Implement best-practice solutions, including process changes, configurations, and/or custom enhancements, to drive scalability and operational efficiency .
• Work with FLOPS engineers and stakeholders to design, build and implement engineering solutions as it pertains to FLOPS deliverables
• Facilitate and lead cross-functional requirement sessions to elicit, document, and analyze business requirements to identify functional scope. Able to identify unspoken/ conflicting requirements and drive meaningful change even going against the grain (as needed).
• Prepare and review documentation for current processes, pain points, and assumptions for business systems and continuously identify opportunities that will streamline workflows and processes across all of our business systems and tools.
• Draw from your experience to recommend changes in development, maintenance, and system standards that improves the team and our users’ experience while delivering long term scalability.

• Bachelor's degree in MIS, CS, Finance or other technical/ analytical fields.
• Minimum 4 years of relevant business experience
• Basic understanding of UI/UX tools and Flowchart tools (ie. Figma/Lucidchart)
• Experience with designing and supporting integrations between business systems like Workday, Netsuite, Salesforce, 3PL’s, expense systems, etc
• Understand key processes across the entire employee lifecycle
• Work ethic:
  You do what it takes to make a project go well. You are equally comfortable taking personal ownership for a task as delegating it.
• Ideal candidate is able to handle ambiguity and work effectively in a fast paced and fluid environment.
• Must be willing and able to commute 5 days in office (San Mateo, CA)

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well‑being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
• Nationwide medical, vision and dental coverage
• Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
• Expanded mental health support
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
• Fertility Stipend
• Wellness/fitness benefits
• Healthy lunches provided daily

At Verkada, we want to attract and retain the best employees, and compensate them in a…