Fleet Support Specialist

Fleet Support Specialist

Location:

Foster City, CA - Onsite

Pay Rate: $40.75/hour

Full-Time (30+ hours/week)

Shift: Sunday Thursday, 8:00 AM 4:30 PM

We are hiring a Fleet Support Specialist to support fleet scheduling, vehicle health tracking, maintenance coordination, documentation, and operational dashboards. This role is critical to ensuring fleet readiness, repair efficiency, and end-to-end traceability across hardware and software operations. You will work cross-functionally with Fleet Operations, Base Ops, Maintenance & Repair, Engineering, and EHS teams in a fast-paced, onsite environment.

• Coordinate vehicle repair scheduling and optimize repair turnaround time
• Monitor current and historical fleet health, open issues, and maintenance status
• Create and maintain accurate fleet records, repair logs, and maintenance documentation
• Generate daily, weekly, monthly, and quarterly fleet performance reports
• Perform quality inspections on repair orders to ensure compliance with company standards
• Support parts ordering, availability tracking, and inventory coordination
• Close feedback loops between repair outcomes, product design, and operations teams
• Conduct monthly shop safety inspections and submit findings to EHS
• Interface with multiple internal systems to manage work orders, tickets, and maintenance workflows
• Systems, Tools & Technical Tasks
• Create and manage Jira tickets, Confluence documentation, and internal dashboards
• Generate SERVO Work Orders (WO) and link to Base Ops Jira tickets
• Create SAP Manufacturing Orders (MO) and manage parts requests
• Track parts installation, dismantling, and Bill of Materials (BOM) updates
• Manage parts requests via LOGX, AHMO Service Help Desk, and Slack channels
• Log maintenance activities using VH6B2, VH6B3A, VH6B3B Maintenance systems
• Support vehicle calibration requests, TVR2 ticket creation, and vehicle move requests
• Ensure end-to-end traceability from issue identification through resolution

• 12 years experience in a fast-paced service, operations, or automotive environment
• Familiarity with automotive repair processes and vehicle maintenance fundamentals
• Strong organizational skills with the ability to manage multiple workflows simultaneously
• Experience working with ticketing systems, work orders, and operational tools
• Excellent written and verbal communication skills
• Valid driver's license with a clean driving record
• Ability to pass a background check and drug screen
• Willingness to travel up to 50%, as needed

• Experience in automotive service operations, fleet operations, or repair shops
• Proficiency with Jira, Confluence, Google Workspace, and Microsoft Office
• Experience supporting cross-functional engineering and operations teams
• Exposure to autonomous vehicles, EV fleets, or advanced mobility platforms