Sr. Director, Growth Marketing

Job Description:

Rakuten International is a division of Rakuten Group, Inc., a Japanese global technology leader in services that empower individuals, communities, businesses and society. Headquartered in San Mateo, California with more than 4,000 employees worldwide, the Rakuten International business portfolio includes market leaders in e-commerce, digital marketing, advertising, communications and entertainment. We create products and services that provide exceptional value by aligning members and the businesses that want to engage them in a shared community.

Rakuten is the most rewarding way to shop, giving millions of members Cash Back when they buy from their favorite brands. As a leading shopping platform, Rakuten partners with thousands of top brands across apparel, beauty and wellness, grocery, travel, on-demand services, subscriptions, and dining, helping members save on everyday purchases. Since 1999, Rakuten members have earned more than $4.6 billion in Cash Back, making it the largest Cash Back platform of its kind.

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Summary:

Rakuten is looking for a growth marketing expert to lead our acquisition teams. You’ll be responsible for overseeing our new user acquisition strategy and tactics, while leading a strong team and working cross-functionally with teams throughout the organization. This role will manage Search (SEM & SEO), Mobile App, Direct Response Paid Social, Affiliate Channel, as well as new channels. We are looking for someone who is passionate about data and finding new opportunities while meticulously working to scale established channels.

By adding your expertise over a vast amount of our new user acquisition, you will have a large impact on the success of the organization.

Key Responsibilities:

Develop a data and user first approach to the new acquisition strategy and empower those within the group to achieve success

Owning and allocating a large marketing budget with a continual focus on efficiency and maximizing lifetime value

Build the test and learn strategy with a foundation of constant experimentation

Monitor all metrics and KPIs for growth enabling continuous optimization

Effectively hire and allocate resources (people and technology) to maximize impact

Work cross-functionally with internal teams (product, design, engineering) to take an automation- and technology-first approach to efficiently scale new user growth

Discover new vendors, technologies, and channels to facilitate short- and long-term growth

Leverage acquisition tactics to discover new retention activities targeted towards the current member base Channel Focus:

Search (SEM & SEO)
Mobile App & ASODirect Response Paid Social Affiliates Programmatic  and Display New Channels

Qualifications:

Extensive experience working as a growth-oriented marketer with a focus on scaling channels and optimizing for efficiency and lifetime value

Expertise with all marketing platforms, including:
Facebook, Google, Programmatic Platforms, Mobile App Install, App Store Optimization, and Fraud Detection.

Working knowledge of marketing technology tools, such as Amplitude, Datorama, Segment, and Tableau

Experience with Snowflake and SQL is a plus Thrive in a fast-paced, entrepreneurial environment

Experience working on multiple projects at the same time, with short deadlines

Experience communicating projects and results to executive team members

Team leader with experience building departments to keep up with an aggressively expanding business

Minimum Requirements:

10+ yr experience as a marketer5+ yr experience managing and scaling marketing team(s)#LI-CW1

Five Principles for Success Our worldwide practices describe specific behaviors that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success.

Always improve, Always Advance
- Only be satisfied with complete success
- Kaizen Passionately Professional
- Take an uncompromising approach to your work and be determined to be the best Hypothesize
- Practice
- Validate – Shikumika
- Use the Rakuten Cycle to succeed in unknown territory

Maximize Customer Satisfaction
- The greatest satisfaction for our teams is seeing their…