Client Services Technician
Listed on 2026-07-01
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Client Services Technician
Our client, a leading organization in autonomous mobility, is seeking a Client Services Technician to join their team. As a Client Services Technician, you will be part of the IT Support Department supporting onsite end users. The ideal candidate will demonstrate strong problem-solving skills, excellent communication, and a proactive attitude, which will align successfully in the organization.
Job Title:
Client Services Technician
Location:
Foster City, CA
Pay Range: $45/hour + Benefits
What's the Job?
- Provide onsite support to end users five days a week in Foster City, CA
- Manage Tier 1 support requests through emails, Slack, and Jira/Service Now Service Desk tickets
- Track and manage support tickets within our ticketing systems
- Coordinate escalations to other IT team members as needed
- Identify and report support trends to improve service quality
What's Needed?
- 1-3 years of experience in a similar IT support role
- Strong analytical and troubleshooting skills
- Excellent written communication skills for support logs
- Effective time management to provide timely updates and solutions
- Ability to multitask and assist multiple employees simultaneously
What's in it for me?
- Opportunity to work in a dynamic and innovative environment
- Gain experience with leading IT support tools and platforms
- Collaborate with a diverse and talented team
- Develop your technical and customer service skills
- Be part of a forward-thinking organization committed to excellence
Upon completion of waiting period consultants are eligible for:
- Medical and Prescription Drug Plans
- Dental Plan
- Vision Plan
- Health Savings Account
- Health Flexible Spending Account
- Dependent Care Flexible Spending Account
- Supplemental Life Insurance
- Short Term and Long Term Disability Insurance
- Business Travel Insurance
- 401(k), Plus Match
- Weekly Pay
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
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