IT Operations Specialist
Job in
San Mateo, San Mateo County, California, 94409, USA
Listed on 2026-07-31
Listing for:
WorkGenius Group
Full Time
position Listed on 2026-07-31
Job specializations:
-
IT/Tech
IT Support, Technical Support, Systems Administrator, Systems Engineer
Job Description & How to Apply Below
Title: IT Operations Specialist
Industry: Autonomous Vehicle/Tech
Location: Foster City, CA
Duration: ~6 Months
Responsibilities- Shadowing and documenting live operational workflows, dependencies, and system interactions
- Mapping technical processes and identifying bottlenecks or inefficiencies
- Coordinating with cross-functional teams (Ops, Dev Ops, Infrastructure, Engineering) to streamline workflows
- Drafting clear process documentation and improvement recommendations
- Communicating findings to both technical and non-technical stakeholders
- Strong technical documentation and analytical capability
- Excellent communication and interpersonal skills
- Prior hands-on experience in at least two of the following:
Windows workstation support, Real-time operations or command-center environments, TCP/IP networking or systems administration, Web application or infrastructure troubleshooting - Experience in NOC/SOC/Operations Center or equivalent 24x7 support environment
- 7+ years of relevant technical experience
- IT Operations
- Documentation
- Networking
- Troubleshooting
- Real-time Operations
- Cross-functional Coordination
- Analytical Skills
- Cloud Diagnostics
- Monitoring Tools
- Automation Platforms
Hourly rate is commensurate with experience and is an estimated range provided by Work Genius.
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