Principal Product Manager - AI Foundations

Principal Product Manager - AI Foundations at Coupa

Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.

This is an internal AI product management role within Coupa's AI Center of Excellence (AI COE). We are seeking an operationally disciplined, strategic Senior Product Manager to lead our AI Foundations. You will define the vision, delivery, and scaling of our core AI platform, overseeing the AI-specific integration and data layer that connects our AI models to enterprise systems — complementing, not duplicating, the broader enterprise integration ecosystem owned by IT Integrations.

Acting as the AI-focused strategic bridge between business operations, AI Platform and AI Engineering teams, IT Portfolio Leads, and our internal community of practitioners, you will establish the trust policies and operational governance required to deploy and scale high-impact AI initiatives safely across the organization.

Product Strategy & Operational Rhythm

• AI Roadmap & Planning: Define and communicate the AI platform vision and roadmap. Lead quarterly planning to align stakeholders on priorities, ensuring the team remains focused on high-value initiatives.
• Backlog & Execution: Own the AI product backlog. Facilitate regular grooming sessions to break down requirements into actionable tasks, ensuring clear dependency management and scope control.
• Operational Cadence: Drive the day-to-day operational rhythm, including risk assessment and cross-functional syncs, and collaborate with the Enterprise PMO on status reporting and program tracking, to ensure the platform meets its delivery milestones.

Platform Integrations & Operations

• Integrations Management: In partnership with IT Integrations and Enterprise Architecture, prioritize which internal systems, tools, and data systems should be connected to our AI models to maximize enterprise productivity.
• Activating Tools: Coordinate the rollout of new integrations in coordination with AI delivery teams and IT Change Management. Ensure that when a new data source is connected, it is documented, tested, and ready for end-user teams to adopt.
• Operational Monitoring: Partner with AI Platform and AI Engineering teams, who own technical monitoring, to review platform integration health and performance — ensuring connections between our AI models and company applications are running smoothly and meeting expectations.

Governance & Enablement

• Audit & Compliance: Partner with security and legal to operationalize AI Governance policies. Maintain clear records of how and when our AI models access company data, and feed platform usage, reliability, and uptime metrics into the Enterprise PMO's comprehensive program status tracking and reporting to leadership.
• Platform Enablement: Act as the primary storyteller for the platform, showcasing successful agent deployments to foster a culture of "agentic fluency" across the enterprise.
• Ecosystem Acceleration: Cultivate a community of internal subject matter experts to drive platform adoption. Empower these partners to share best practices, serve as frontline support, and facilitate rapid prototyping sprints that surface and scale high-impact, unit-specific use cases.

What You Will Bring to Coupa:

• Experience: 10+ years of product management experience, specifically with large-scale internal enterprise systems or platform operations.
• Adaptability & Agility: You thrive in high-ambiguity environments where priorities shift. You possess the agility to pivot product focus without losing momentum or operational rigor.
• Operational Discipline: You focus on post-launch success—monitoring, troubleshooting, and improving platform stability rather than just chasing the next shiny feature.
• Platform and Capability Roadmap: Proven track record of managing end-to-end platform and…