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Cross-Platform IT Help Desk Pro & Mentor
Job in
San Mateo, San Mateo County, California, 94409, USA
Listed on 2026-09-05
Listing for:
Socket.dev
Full Time
position Listed on 2026-09-05
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support
Job Description & How to Apply Below
IXL Learning, a leading EdTech company, seeks a Help Desk Specialist for its San Mateo, CA office. You will provide advanced technical support to the internal user base across macOS, Windows, and Linux environments, resolving complex tickets and mentoring junior staff.
You’ll administer Google Workspace and other critical systems, document processes, and help integrate technology across acquisitions. The role is in-office, with a Monday–Friday schedule.
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