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On-Site IT Help Desk Associate - EdTech Support

Job in San Mateo, San Mateo County, California, 94409, USA
Listing for: IXL
Full Time position
Listed on 2026-09-05
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 25 - 28 USD Hourly USD 25.00 28.00 HOUR
Job Description & How to Apply Below

IXL Learning is seeking a Help Desk Associate to provide timely technical support in our San Mateo, CA office. The role focuses on assisting employees with macOS, Windows, and Linux issues, while maintaining clear documentation and a strong customer-service mindset.

The position is full-time, in-office, with a Monday-Friday schedule. A Bachelor's degree is required and proficiency with Google Workspace and enterprise tools is valued.

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Position Requirements
10+ Years work experience
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