Director - Solution Engineering
Job in
San Mateo, San Mateo County, California, 94409, USA
Listed on 2026-09-10
Listing for:
OpenTalent
Full Time
position Listed on 2026-09-10
Job specializations:
-
IT/Tech
Systems Engineer, AI Engineer (Applied/Software), IT Consultant -
Engineering
Systems Engineer, AI Engineer (Applied/Software)
Job Description & How to Apply Below
As a Director of Solution Engineering at Freshworks, you will lead a team of solution engineers to design and implement technical solutions for our customers. You will work closely with cross-functional teams to understand customer needs and develop innovative solutions that meet their requirements. The ideal candidate will have a strong technical background, excellent communication skills, and the ability to lead a team of engineers.
Key Responsibilities- Lead a team of solution engineers to design and implement technical solutions for customers.
- Work closely with cross-functional teams to understand customer needs and develop innovative solutions.
- Develop and maintain technical documentation and knowledge base.
- Collaborate with sales teams to identify new business opportunities and develop solutions to meet customer needs.
- Stay up-to-date with industry trends and emerging technologies to ensure the team is equipped with the latest skills and knowledge.
- 10+ years of experience in solution engineering or a related field.
- Strong technical background in areas such as software development, cloud computing, and data analytics.
- Excellent communication and leadership skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks and projects.
- Experience working with cloud-based platforms such as AWS.
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