Solutions Engineering Manager, Associate Program

Who We Are

Verkada is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management.

We've got serious momentum in the market: more than 30,000 customers (including 100+ of the Fortune 500), a $5.8B valuation, more than $1 billion in annualized bookings, and backing from CapitalG, Sequoia Capital, General Catalyst, Felicis Ventures, Next
47 and more. Physical AI is one of the most consequential technology shifts of our time, and Verkada is at the center of it.

You can look at all kinds of communities to see our platform's impact in the world. It's the retailer that uses our agentic AI to deter theft before it happens. The warehouse that uses AI-powered alerts to make sure its team is protected on the floor with proper PPE. The school that’s alerted to a threat in real-time and triggers a lockdown in seconds, not minutes.

We're rapidly scaling this impact: today, more than 2 million Verkada devices are deployed across 170+ countries.

We are looking for a driven Associate Solutions Engineering Program Leader to lead and mentor a team of Associate Solutions Engineers (ASEs) through their technical training journey. This role is ideal for someone with a passion for technical education, program management, and a keen ability to foster career growth in others.

As an Associate Solutions Engineering Program Director, you'll oversee the development and execution of training programs designed to equip ASEs with hands-on experience in technical domains like computer networking, cloud architecture, and physical security. You'll manage the progress of ASEs through their training, ensuring they gain valuable skills and experiences necessary for success in building technical solutions. You'll also work closely with seasoned Solutions Engineers to ensure mentorship and guidance are a core part of the program.

This position is located onsite in our San Mateo office; not hybrid or remote

• Oversee the daily activities of the ASE training program, ensuring ASEs are meeting their learning milestones in areas such as cloud infrastructure, networking, and physical security.
• Collaborate with Solutions Engineering leaders and trainers to build and refine training content that meets the evolving technical needs of the company.
• Provide mentorship and career development support to ASEs, fostering a positive learning environment and offering guidance on future career paths.
• Coordinate hands‑on technical projects that allow ASEs to work with Verkada’s full product suite, gaining real‑world experience in designing and implementing security solutions.
• Ensure ASEs are progressing in their communication and presentation skills, preparing them to interface with customers and deliver technical solutions.
• Manage program logistics, including scheduling, cohort management, managing travel, and tracking ASE progress in technical certifications and soft skill development.
• Facilitate ASE engagement with SE mentors and track the success of those relationships.
• Regularly report on ASE program performance, identifying areas for growth and improvement.

• 5+ years of experience in customer-facing, pre‑sales technical roles.
• Strong understanding of technical domains such as computer networking, cloud architecture, and security infrastructure.
• Previous experience in technical training or mentorship is highly desirable.
• Excellent organizational skills and the ability to manage multiple priorities.
• Strong communication and interpersonal skills with the ability to inspire and guide early‑career engineers.
• Ability to thrive in a…