Advocate, Bilingual; Mandarin

Reports to:

Deputy Director

Hours:

Full-Time/Non-Exempt
Compensation: $28.00 - $31.25 hourly rate + 5% pay differential for bilingual Mandarin/English fluency
Benefits:
Healthcare,visionanddental,20 accrued PTO days per year plus 14 annual paid holidays,retirement

The Bilingual Advocate is a position that requires an innovative, passionate yet pragmatic individual who will provide crisis intervention and advocacy services in English and Mandarin to chronically underserved populations, including children at risk of- or identified as- survivors of sexual exploitation, as well as other vulnerable survivors facing systemic, cultural, or linguistic barriers to accessing support.

Underthesupervisionofthe Deputy Director ,theBilingual

Advocate will providephoneandin-personcrisisresponse,programcoordinationandotherservicesthroughout

San Mateo County .

The primary responsibilities for this position include but are not limited to the following:

• provide crisis intervention, crisis counseling, advocacy, and accompaniment to survivors of sexual assault
• provide ongoing follow-up services and maintain a caseload of survivors of sexual assault and abuse
  • this includes, but is not limited to, services to children and youth who have experienced sexual abuse; incarcerated youth and adults; youth who have experienced commercial sexual exploitation (CSE); and adult survivors of human trafficking
• provide medical/legal accompaniment services to survivors of sexual assault, as needed
• answer crisis line calls and meet with walk-in clients during business hours, as needed
• attend Multi-Disciplinary Team (MDT) and Child Family Team (CFT) meetings, as needed
• provide education presentations, workshops, and programming to various sectors of the community including schools and community organizations
• attend weekly team meetings
• maintain a positive, professional working relationship with volunteers, clients, the public, agency staff and community partners at all times
• perform administrative and operational tasks such as copying, stocking informational packets, and sharing office coverage (e.g. answering phones)
• adhere to all RTS personnel policies and protocols
• perform other agency responsibilities as needed

• Bachelor’s degree or equivalent career experience required
• Native level of fluency in Mandarin required
• 1 year of experience providing crisis intervention
• Must have the ability to establish rapport with diverse groups and individuals
• Interest in and commitment to developing or expanding trauma-focused counseling and advocacy skills
• Familiarity with San Mateo County and community resources
• Passion for working with and empowering survivors
• Excellent interpersonal and communication skills, including ability to listen, clarify, validate, and respectfully challenge
• Strong organizational skills, ability to manage multiple tasks
• Excellent writing skills
• A creative thinker who can translate RTS’ mission, vision, and values to a wide array of audiences
• Self-motivated and a team player; ability to work in a fast-paced and evolving environment
• Must bring an eager and open-minded attitude, including the ability to problem solve as needed
• Must be comfortable working in a small team environment
• Willingness to work flexible hours, including some weekend and evening hours to finish projects on time
• Proficient in Microsoft Office (Word, Excel, PPT), Google Suite and other commonly used applications
• Valid California driver’s license, insurance, and reliable access to transportation

Pleasesubmitresumeor

CVandacoverletterviaemailtocareers@rapetraumaservices.orgclearlylabeled“Attn:

Bilingual Advocate–(Your Name)”.

Intherequiredcoverletter,pleasegiveyourthoughtson
howsexualtraumaaffectsfamilysystems
.Yourcoverlettermustbesuccinctand not exceed1 page. Applications without a cover letter will not be considered.

Westronglyencourageindividualswhocanrepresentoneormoreunderservedpopulationsin San Mateo County (e.g.,peopleofcolor,peoplewho identifyasgay,lesbian,bisexual,transgender,peoplewithdisabilities,immigrants) toapply.